CM II

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

IE-HCBA is seeking a Full Time Care Manager II to conduct comprehensive health and psychosocial assessments of participants' medical needs, diagnose functional and cognitive abilities and environmental and social needs to determine which service(s) are required to meet participants' needs and preferences in the community. Other key duties and responsibilities include, but may not be limited to the following:

• Documenting assessment, case notes, care coordination, and utilization management within the Med Compass system, a population health management software
• Working with the participants, their legal representatives, circles of support, and primary care physicians to:
  • Develop goals associated with the participant's assessed needs, individual circumstances, and preferences
  • Develop a Plan of Treatment (POT) to mitigate risk and minimize disruptions in services
  • Identify when services identified in the POT are available through friends, family, and/or publicly funded programs

• Implement the POT, which includes identifying service providers and community resources to help assure the timely, effective, and efficient mobilization and allocation of the services
• Identify (and train, if necessary), backup caregivers who are willing and able to provide unpaid support when waiver service providers do not arrive when scheduled.
• Providing information, education, counseling, and advocacy to, and on behalf of participants
• Establishing a care coordination schedule based on the needs and acuity of the participant as determined by their initial service needs assessment and subsequent reassessments
• Monitoring the delivery of HCBA Waiver services to ensure participants are receiving services as authorized in their POTs
• Monitoring the quality of the authorized services by maintaining ongoing contact with participants - including a monthly face-to-face visit or telephone call - to monitor for changes in health, mood, social integration, functionality, and overall well-being
• Conducting face-to-face visits when needed depending on LOC, reassessments, and care plan updates
• Complete monthly case management calls (caseloads range from 50-55 clients).

REQUIRED QUALIFICATIONS

• Masters' degree in Social Work or Social Welfare from an accredited college or university
• Minimum of 1 year experience working within a community-based case management program with a similar target population
• Work experience that includes a minimum of 1000 hours providing Case Management services to the elderly, children and/or persons with disabilities and medically frail, living in the community
• Experience with, and understanding of the medical and psychosocial problems of functionally impaired children, adults, and older adults
• Exceptional communication and presentation skills relating to functionally impaired children, adults and older adults, their support systems, and teams of health professionals
• Demonstrated case management skills and experience within the community health care delivery system
• Valid Drivers License - travel throughout Riverside and San Bernardino Counties
• Excellent detail orientation and problem-solving skills
• Demonstrated ability to prioritize multiple critical tasks
• Excellent Computer literacy (Excel, EMR)
• Enjoys working with a team

DESIRED QUALIFICATIONS

• Experience working with individuals with various medical conditions, mental and/or behavioral health diagnoses and substance abuse disorders
• Medical Social work and familiarity with medical terminology a plus
• Familiar with In Home Support Services and/or Inland Regional Center (county/ community agencies)
• Exceptional interpersonal, oral and written communication skills

COMPENSATION

Range: $ 64,480.00 - 79,789.25/annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.