Inside Sales Representative

Position Summary

Manages sales campaigns with the
intent of either scheduling appointments for sales to improve sales
productivity or by gaining business via direct quote/follow up. Assesses
customer satisfaction with MTG products and services via conducting surveys and
provides insights for addressing customer concerns. Works closely with SBU
Sales Leaders, Sales, Corporate Marketing and Customer Service.

Position Accountabilities

Place outbound calls with the
prime purpose of scheduling appointments for sales with new or existing
customers, notifying sales of committed appointment times and then
following up with a courtesy call to determine customer
satisfaction/needs.
Provides quotes or completes the
sale, if campaign appropriate to directly gain new business.
Probes and identifies problematic
situations/opportunities that could protect or yield new business for MTG
and communicates the information to the appropriate function for follow
up.
Restocks store merchandise as
needed. Arranges stock on shelves or racks in sales area and keeps
merchandise in order. Marks or tickets merchandise.
Manages requests for products,
price and technical information.
Assist in warehouse in shipping
& receiving, inventory stocking, cleaning, labeling, or other tasks.
Maintains showroom cleanliness by
procedures set forth by management.
Identifies sources of leads and
manages the pre-qualification process in collaboration with sales and
corporate marketing.
Tracks result of outbound
campaign efforts.
Backs up inbound customer
service, as needed.
Comply with all DOT and OSHA
regulations.
Ensure all safety rules are
strictly observed.
Perform other projects and duties
as assigned.

Qualifications

High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
Excellent customer service skills. Ability to establish and manage customer relationships
Ability to work independently and under some pressure to meet deadlines.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to learn MTG's business/product types/organization/transaction systems
Excellent Telephone Communications Skills
Excellent Organizational Skills
Intermediate level knowledge of
Microsoft Office applications (Word, Excel, Outlook E-mail).

MATHESON is an Equal Opportunity Employer that
complies with the laws and regulations set forth under EEOC. All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.
EOE AA M/F/VET/Disability