Strategic Communications Assistant Director of Web Services - Division of Strategic Marketing and Communications

UMKC Division of Strategic Marketing and Communications

The Strategic Communications Assistant Director of Web Services provides strategic oversight of all web services provided by UMKC's division of Strategic Marketing and Communications (MCOM). This leadership role sits at the intersection of marketing, information technology, and institutional governance, requiring close relationships with campus and system partners. By setting a vision and standards for the university's overall web presence, this position guides their team to ensure the website is following best practices and provides a usable and accessible experience for all web visitors.

Essential job duties and responsibilities:

• Supervise, develop and guide MCOM's web team, including front-end developers, web editors and an intern, and advocate for additional support as necessary;
• Establish project processes and priorities, including staffing and roadmaps, and work with direct reports to ensure projects are completed on time, adjusting for shifts in priority as they arise;
• Advise leadership on web strategies and initiatives that support UMKC's strategic goals and oversee implementation of these strategies;
• Provide guidance to web developers in improving the university's website structure, using data-driven decision-making and ensuring ensure legal compliance on digital accessibility;
• Oversee charge back model for web services, estimating work, recommending improvements and using the revenue to budget for technology upgrades and overflow work.
• Support the university's content strategy, curation, and governance processes and Serve as the subject matter expert on web best practices;
• Monitor emerging technologies and best practices and recommend changes to digital policies and guidelines in cooperation with Information Services and campus leadership;
• Guide the web team through collaboration with designers, developers, web editors and content owners to facilitate alignment on design, code and site functionality;
• Identify tools to support web team efforts, and assist with integrations involving external software partners to enhance website functionality and user experience;
• Monitor analytics collection for the website and provide reports for web products and services;
• Build and maintain strong relationships with key partners in IT and on the other campuses in the university system;
• Other duties as assigned.

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Successful candidates will be collaborative leaders who can adapt to a changing environment and approach process and budget challenges with innovative thinking.

• 5+ years of experience supervising a team and developing their potential.
• Experience in front-end development, website management or a related field desired, especially in managing websites in Cascade Server and WordPress.
• Understanding of Google Analytics and Tag Manager, and experience interpreting analytics to make recommendations for website optimization.
• Familiarity with crafting presentations/reports for leadership and experience presenting to groups about technical topics a plus.
• Knowledge of SEO best practices and familiarity.
• Experience working in a marketing and/or communications environment, particularly in a university setting, would be a plus.
• Advanced communication, organization, and project management skills preferred.

The anticipated hiring range for this position has been established as $60,944 to $ 73,864 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: Salary Plan # 11
University Title: Assistant Director Strategic Communications
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled. For best consideration apply by November 2, 2026.

Employment visa sponsorship is not available for this position.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.