Maintenance Supervisor

About Us:

Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent and cutting-edge equipment, we drive innovation and consistently deliver the highest quality products to our customers-first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values:

Position Overview:

The Maintenance Supervisor is responsible for overseeing the preventative maintenance, installation, repair, and work orders assigned to maintenance crews. Oversee maintenance of processes to reduce mechanical downtime and keep product flows and production lines running at maximum efficiency. This role will also be responsible for working closely with engineering and operations to ensure good cross-functional communication. This is a hands-on supervisor role working on the production floor alongside the team.

Responsibilities:

Engagement & Involvement

* Assists in the repairs of the equipment alongside the team to ensure machines are up and running safely while minimizing downtime.

* Working at heights and confined space entry is required.

* Assist in communication within the maintenance area and across functions.

* Operates as contact and reliable resource for employee and team needs. This includes timely and meaningful follow-up to all questions, concerns & ideas, and being very visible and approachable in the eyes of the employees.

* Involves and engages employees through regular team meetings, process improvement discussions, follow-up on suggestions, and regular communication.

* Models a positive, resilient, and results-oriented approach.

* Makes sure employees know their opinions count.

* Responsible for the efficient maintenance of all plant equipment.

* Manage CMMS system work orders; ensure all work orders are filled out correctly.

* Assign work orders to team members; hold them accountable for the work that is performed.

Performance Management

* Ensures clear expectations.

* Responsible for effective formal and informal employee coaching, performance management and development.

* Provides recognition and praise to encourage positive work behaviors and focus.

* Utilizes performance metrics to improve efficiency.

* Continually assesses team effectiveness needs and seeks resources to assist in team development.

Process & Resource Management

* Responsible for area-specific maintenance projects involving the installation, modification, or renovation of equipment.

* Responsible for the execution of effective preventive maintenance program to minimize unscheduled down time.

* Participates in the maintenance and people scheduling process and adjust as needed.

* Provides regular communication and follow up with maintenance on work order status.

* Works with employees to effectively manage downtime.

* Accountable for housekeeping, sanitation, and food safety practices.

* Manages resources effectively to ensure maximum up time, quality, and maximum productivity.

* Assists in the hiring process for new maintenance employees.

* Update equipment and facility records and procedures such as equipment manuals, schematic drawings, and facility drawings.

* Follows through on issues to resolution or establishes an agreed-upon hand-off.

Human and Food Safety

* Operates as a champion of safety and as a model of safe work behaviors.

* Responsible for Safety Incident documentation and investigation.

* Accountable for reducing safety risks in area through proactively identifying risks (behavior and facility issues) and ensuring quick resolution.

* Ensures use of proper procedures and team's attendance at required training.

* Ensures compliance with all quality, sanitation and food safety processes and policies.

* Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.

Training

* Ensures proper training, coaching and feedback to new employees.

* Assesses, identifies, and addresses training opportunities, including job skills training, goal setting; facilitates effective team meetings, and rewards and recognizes the team's progress.

Qualifications:

* 3+ years of supervisory experience including hiring, employee development, performance coaching, and day-to-day supervision of multiple lines in a production environment.

* 5+ years plant manufacturing experience in a food industry or related manufacturing facility.

* Associates Degree or higher education.

* Knowledge of food packaging principles, food industry quality and food safety requirements, ingredient performance and interactions with equipment, sanitation procedures, statistical process control, critical control points, and new product scale-up dynamics.

* Demonstrated leadership and team development skills. Can build a positive and productive team environment.

* Experience with lean manufacturing or similar continuous process improvement training is preferred. Strong orientation for continuous improvement.

* Experienced in the implementation, training and administration of SOP, OSHA, GMP, SQF, HACCP or other quality, food, and human safety programs.

* Demonstrated ability to manage multiple priorities and effectively manage projects and manage change.

* Strong attention to detail.

* Demonstrated strong interpersonal skills. Excellent verbal and written communication skills.

* Demonstrated ability to collaborate well cross-functionally and work well at all levels of the organization.

* Strong troubleshooting and judgment skills.

* Resourceful, proactive, high energy, results driven.

* Solid computer skills including Microsoft Office tools and CMMS.

* Desire to work in a fast-paced, high-growth environment.

* Demonstrated time management and organizational skills.

What We Expect of Our Applicants and Future Employees:

* Honesty - you tell the truth, even when it's uncomfortable, and you don't hide mistakes or shortcuts.

* Integrity - you do the right thing, even when no one is watching or when it would be easier not to.

* Diversity - you respect people who look, think, and work differently than you do.

* Quality - you take pride in your work and hold yourself to a high standard, no matter the task.

* Respect - you treat everyone with courtesy, from the person next to you on the line to the person in the corner office.

* Responsibility - you follow through on what you say you'll do, without needing to be reminded.

* Accountability - when you make a mistake, you own it, learn from it, and help fix it.

Hours, Location and Pay:

We offer a competitive base pay rate and benefits package for full-time employees. This role works a 2-2-3 schedule at our Neenah, WI manufacturing facility supporting crews that work 5:45am-6:00pm and 5:45pm-6:00am.

Physical and Mental Demands:

* While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.

* Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

* Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

* Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.

* Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.

* Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.

* EEO/AA including Vets and Disabled

* If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.

* Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.

* The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.