Pharmacy Technician

Position Title: Pharmacy Technician

Work Location: Cary, NC 27513

Assignment Duration: 2 months (Potential Conversion)

Work Schedule: Monday-Friday - position may vary from 8am-8pm. Hours not decided at this time.

Work Arrangement: Onsite

Position Summary: Recognize and effectively communicate about insurance types and when each type would be utilized. Enter all communication and documentation in the Biologics' MIS.

Background & Context: Role supports patient services and pharmacy operations for The Organization with potential for permanent conversion.

Key Responsibilities:

* Recognize and effectively communicate about insurance types and when each type would be utilized

* Enter all communication and documentation in the Biologics' MIS

* Assist with projects, such as yearly reverification

* Communicate with patients to gather appropriate insurance information

* Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient

* Appropriately process pharmacy claims in Biologics' MIS

* Recognize and understand pharmacy claim responses

* Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided

* Identify and report adverse events (AEs) and product complaints (PCs) to clinicians

* Manage and reply to internal written communications and requests received via chat or email

* Other related duties as assigned by Supervisor

Qualification & Experience: Pharmacy technician not required but a plus.

Preferred Skills: Pharmacy tech, medical billing, prior authorization.