Associate Director of Meetings & Events

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members deliver elevated hospitality with skyline and lake views in a central location that blends city energy, convenience and the comforts of home for guests.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For: A tenured event management professional to support the Director of Meetings & Events in leading the Meetings & Events Team. The Associate Director of Meetings & Events will cultivate a collaborative and inclusive work environment and fill a mentorship role for junior team members. In addition to the overall team support, the person in this role will provide outstanding levels of service for a variety of meetings and events with the goal of driving revenue and repeat business.

Who You Are:

* An established leader, a culture champion, an advisor and an advocate

* Effective communicator, leading with professionalism and empathy

* Creative solution seeker that exercises flexibility to determine best outcomes

* Relationship builder with a dynamic approach to developing connections

* Forward thinker with an analytical approach to drive positive progress

* Detail-oriented while maintaining a big picture focus

* Collaborator who excels in an exciting, ever-evolving environment

What You'll Be Doing:

* Manage high-profile, complex, or large programs and events requiring a skilled event professional to service

* Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing

* Implement Loews Hotels Meetings & Events Standards and Best Practices

* Participate in Group Room Block Strategy - pick up meetings, group rooms forecasting, etc

* Facilitate training for Meetings & Events department

* Monitor managers' production and timeliness for completion and accuracy of BEO, resumes, diagrams, etc

* Advocates for and contributes to Catering productivity, revenue and strategy

* Support Director of Meetings and Events in reviewing group turnovers and assigning group business to maintain balanced workload distribution

* Participate in banquet menu updates, revisions, and pricing strategy

* Build Banquet Event Orders, Diagrams, Group Resumes, and other event related documentation for operational execution

* Schedule pre- and post-convention meetings with assigned groups, and attend all pre- and post- convention meetings for all team member groups should Director not be available

* Prepare recap information at the end of the meeting or convention, comparing forecasted room pickups and meeting/function guarantees with actual figures

* Lead team in efforts to drive re-booking and return business

* Conduct comp set analysis and adjust pricing strategy and positioning based on results

* Attend internal meetings to include resume review, BEO Meeting, staff meeting, etc.

* Provide onsite support and partnership to in-house groups including presence at major group functions, to meet client needs and expectations for a successful event.

* Serve as backup for Director in department leadership responsibilities, including conducting internal meetings and submitting reports as needed, assigning groups, managing hourly schedules, etc.

* All other duties as assigned

Your Experience Includes:

* Minimum six years progressive Meeting, Event, and/or Catering Sales Management experience in a full-service hotel environment

* Prior large-volume, upper upscale hotel experience preferred

* Certified Meeting Planner Designation Preferred

* Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie - Delphi, Cvent, Social Tables, Opera, etc)

* Able to work a flexible schedule including weekends and holidays

What We Offer:

* This is a bonus eligible position

* Competitive health & wellness benefits, 401(K) & company match

* Hybrid remote-eligible work policy

* Paid Sick Days, Vacation, and Holidays

* Training & Development opportunities, career growth

* Tuition Reimbursement

* Employee Hotel Rates

* Other discounts and more

Reports to: Director of Meetings & Events

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits