|
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal per shift and free theme park access.
- We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
- We invest in training and development opportunities for all team members.
- We promote social responsibility by being a good neighbor in the community.
- We care for you, just as we care for others.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. About Universal Stella Nova Resort Join the team and step into another galaxy, where you'll help guests land in a universe of thrills and adventure. This position is responsible for deep cleaning of hotel guest rooms according to Star Service standards. We provide the highest level of quality and service by extensively detailing all guest rooms.
Perform scheduled deep-cleaning tasks in guest rooms and public areas (e.g., carpet shampooing, upholstery cleaning, drapery steaming). Inspect and maintain furniture, fixtures, and equipment; tighten screws, replace light bulbs, and report larger issues to Engineering. Clean and maintain vents, filters, and other components to ensure proper air quality and functionality. Rotate mattresses, check bed frames, and ensure bedding meets brand standards. Conduct periodic inspections for wear and tear; document findings and follow up on corrective actions. Follow all safety guidelines and use proper protective equipment when handling chemicals or tools. Ensure compliance with Loews Hotels' standards and local health regulations. Report hazards or unsafe conditions promptly to management. Maintain stock of cleaning supplies and tools; request replenishment as needed. Coordinate with Housekeeping and Engineering for room access and scheduling to minimize guest disruption. Complete work orders and log maintenance activities accurately in property systems. Respond courteously to guest inquiries during tasks; escalate service requests to the appropriate department. Maintain professionalism and discretion when working in occupied rooms. Maintain regular and reliable attendance in alignment with company standards and operational needs. Embrace flexibility by performing other duties as assigned to support team and organizational goals. Regular attendance in conformance with standards
Previous experience in hospitality or relevant industry required. Previous deep cleaning or custodial experience preferred. Familiarity with HOTSOS, Wet/Dry Vacuums, Floor Scrubbers, Ride on Floor Carpet Cleaner, Carpet Shampooers/Extractors preferred. Must complete OSHA-mandated safety training within the first 30 days of employment. Position requires the ability to communicate effectively in English with team members, leaders, and guests. Position requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as scheduled. Position requires prolonged standing, walking, lifting, pushing, and pulling 100+ pounds repetitively throughout shift. Position requires the ability to withstand outdoor elements for long periods of time as needed.
|
Loews Hotels, LLC.
Jul 21, 2026