Wrangler Personal Stylist

Who We Are:

Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler, Lee and Helly Hansen. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Join the Wrangler team and step into a legacy built on authenticity, grit, and purpose. Since 1947, Wrangler has pioneered iconic workwear and Western-inspired apparel-designed with durability, innovation, and real-world function at its core. From rodeo arenas to everyday life, our products are trusted by those who demand performance, comfort, and timeless style.

Today, Wrangler continues to evolve, blending its rich heritage with modern fits, fresh designs, and contemporary style that resonates with a new generation of customers. With legendary pieces like the 13MWZ jean at its core, the brand seamlessly connects tradition with what's next.

If you're passionate about delivering exceptional experiences and representing a brand that honors its roots while embracing the future, Wrangler is where you belong.

Position Summary:

The Personal Stylist is responsible for building and managing a personal book of clients, delivering highly personalized styling services, and driving repeat business through proactive outreach and relationship building. This role creates meaningful, long-term customer connections by understanding individual style preferences and curating tailored product recommendations.

When not engaging with personal clients, this role will create an engaging, storytelling experience for every customer who walks through the door. The Personal Stylist will act as a product expert, leveraging extensive product knowledge and training to deliver elevated service and drive sales through impactful customer interactions. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Responsibilities:

Client and Relationship Building

• Develop, maintain and grow Wrangler Brand client base, through exceptional service, relationship management, and proactive engagement.
• Enhance client relationships through instore events and proactive outreach, highlighting new merchandise, promotions and style offerings.
• Schedule and host personalized styling appointments, offering curated outfit recommendations based on client preferences.
• Drive repeat business by maintaining ongoing communication and delivering consistent, high-touch service.
• Engage walk-in customers by initiating conversation and delivering a welcoming, service-driven experience.
• Provide in-the-moment styling recommendations using storytelling and product expertise.
• Assist customers in fitting rooms and guide them through outfitting and purchase decisions.
• Support team selling efforts during peak traffic and high-volume periods.

Personal Styling and Selling Excellence

• Create a personalized, engaging shopping experience for every client through storytelling and styling expertise.
• Assess customer needs to recommend complete outfits, ensuring the right fit, style, and product selection.
• Utilize in-depth product knowledge to educate customers on features, benefits, and styling options.
• Consistently achieve personal sales goals and contribute to overall store performance.
• Build brand loyalty through memorable, elevated customer interactions.

Product Knowledge and Expertise

• Develop deep knowledge of all products, including fit, fabrication, performance features, and styling versatility.
• Complete all required training programs and stay current on new product launches and trends.
• Serve as a product expert, confidently guiding both customers and team members.

Operation and Inventory Management

• Ensure adherence to company policies, procedures, and loss prevention standards.

Position Competencies:

• Bold Accountability: Guides the team by delegating tasks, following up and ensuring shift goals and priorities are achieved
• Customer Centric Innovation: Leads the team in customer engagement and loyalty while sharing ideas to improve selling effectiveness.
• Empowered Collaboration: Supports Store Manager by sharing ideas and encouraging a environment of feedback, creativity, and learning by sharing best practices and asking for feedback.
• Global Agility: Demonstrates and encourages the team to be flexible in responding to evolving business needs and embraces feedback or changes with a positive attitude.
• Strategic Foresight: Anticipate upcoming business needs such as deliveries, peak traffic periods, or promotions and help the team prepare through planning and prioritization.
• Purposeful Integrity: Upholds the values of Kontoor Brands by respecting differences, modeling ethical behavior, and reporting concerns or policy violations appropriately.
• Urgency for Impact: Assess store conditions and identify opportunities to improve visual presentation and store readiness to drive results. Ideas would be shared with Assistant Store Manager and Store Manager.

Job Requirements:

• Must be 18 years of age or older.
• Retail or customer-facing experience preferred but not required.
• Full-time positions require open availability, including evenings, weekends, and holidays.

Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Stand and move throughout the store during scheduled shifts.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Pay and Benefits:

• Pay Range for this position is: $18-$25/hour
• Full Time benefits:
  • Paid Time Off
  • Competitive health, dental, and vision insurance.
  • Optional short- and long-term disability insurance.
• 401(k) with company match
• Employee assistance program
• Employee discounts
• Flexible schedule
• Holiday Pay
• Annual merit increase or bonus based on performance.

Job Description: Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.