New

Client Coordinator

TEKsystems
$15.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Rockford
Jun 05, 2026
Overview We are seeking a detail-oriented and customer-focused Client Coordinator to support our Workers' Compensation team. This role is responsible for managing case workflows, coordinating with healthcare providers, and ensuring accurate documentation and compliance throughout the review process. This is a fully remote position within a fast-paced, growing environment. Key Responsibilities * Respond promptly to inquiries from clients, providers, and other stakeholders regarding case status, reports, and general requests * Process workers' compensation referrals, including organizing, reviewing, and submitting medical documentation * Identify and coordinate with appropriate physician specialists within a provider network * Ensure accuracy and completeness of case files, including removal of sensitive patient identifiers when required * Maintain and update data within internal systems and client portals * Track case progress and communicate with Quality Assurance teams on workflow and report status * File, archive, and document both open and closed cases * Assist in resolving customer concerns and escalating issues when needed * Perform general administrative tasks such as data entry, emailing, proofreading, and filing * Adhere to all regulatory, legal, and company compliance standards Day-to-Day Responsibilities * Manage incoming workers' compensation cases and process them through internal systems * Coordinate with physician contractors to complete medical reviews * Review documentation for accuracy and compliance before submission * Communicate with provider offices as needed to obtain or clarify information * Handle a high-volume workflow averaging approximately 3 cases per hour, along with related administrative tasks Qualifications * 2+ years of administrative experience in healthcare, insurance, or employer benefits (workers' compensation experience strongly preferred) * Understanding of compliance, documentation standards, and regulated environments * Experience with workers' compensation processes or familiarity with related clients (e.g., third-party administrators) is a plus * Strong data entry, organizational, and communication skills * Proficiency with Microsoft Office/Windows-based systems * Ability to work independently in a fast-paced environment Work Environment * Fully remote position * Must have a private, distraction-free workspace * Reliable high-speed internet required * Professional work setting is expected during working hours Schedule * Training: Monday - Friday, 8:00 AM - 4:30 PM CST (approximately 2-4 weeks) * Post-training: Monday - Friday, 10:30 AM - 7:00 PM CST Compensation * Starting at $15.00/hour * Candidates must reside in locations where this pay rate complies with local minimum wage requirements Additional Information * Structured training program during the first 30 days with leadership and trainers * Opportunity to join a stable and growing organization with strong industry backing * Collaborative team environment with growth potential Job Type & Location This is a Contract to Hire position based out of Rockford, IL. Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Jun 18, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.