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Guest Experience Host, Tesla Diner

Tesla Motors, Inc.
15.16 - 22.74 USD
paid holidays, flex time, 401(k)
United States, California, West Hollywood
Jun 05, 2026
What to Expect
The Guest Experience Host is the first impression of the Tesla Diner - welcoming guests, providing menu guidance, and delivering an elevated hospitality experience from arrival through departure. This role requires a proactive, floor-present approach, anticipating guest needs before they arise and ensuring satisfaction at every touchpoint.

What You'll Do
  • Greet and orient guests upon arrival, providing a warm welcome and clear overview of the layout, amenities, and ordering process
  • Maintain an upbeat, confident presence while setting clear expectations for the guest experience from start to finish
  • Guide guests through menu offerings, including categories, popular items, modifications, and allergens, while identifying upsell opportunities
  • Assist with kiosk navigation, troubleshoot minor technical issues, escalate as needed, and process payments when kiosks are non-functional
  • Communicate accurate wait times and proactively manage guest expectations throughout their visit

What You'll Bring
  • Energetic, detail-oriented team player with the ability to multitask under pressure and collaborate across front and back of house
  • Genuine passion for guest hospitality with strong interpersonal and communication skills and a friendly, professional demeanor
  • Prior experience in a host, cashier, or front of house role preferred; high school diploma or equivalent required
  • Comfortable handling cash, credit cards, and POS systems with basic math proficiency
  • Ability to stand for extended periods, lift up to 25 lbs., and thrive in a fast-paced environment
  • Flexible availability including nights, weekends, holidays, and 8-hour rotating shifts

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
    Expected Compensation
    $15.16 - $22.74/hour + cash and stock awards + benefits

    Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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