New

Medical Assistant 3

University of California - San Francisco

34.50 - 43.06 / hr

United States, California, San Francisco

1840 3rd Street (Show on map)

Jun 05, 2026

Under supervision of the LVN Supervisor, guided by policies and procedures of Radiation Oncology, and in collaboration with the Clinical Nursing Staff, the Hospital Assistant III assists in the delivery of care to patients in Radiation Oncology.

They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department. They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians' offices,and serves a liaison for the outside providers. They may be responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.

This position performs Medical Assistant duties, is trained to assist with complex medical procedures, and also provides reception desk coverage. Work includes a variety of personal care and nursing related procedures assuring positive care outcomes. Performs assigned patient care and procedure assistance duties in support of the specialty care services provided to patients. The incumbent is required to learn and be able to assist in Radiation Oncology specialty practices. Applies knowledge of sterile processing techniques to help set up and assist complex medical procedures, including but not limited to OR type HDR procedure room for prostate and gynecological patients under sedation and Gamma knife patients. Additional tasks include but are not limited to rooming patients; taking/recording vital signs; documenting medications and other health information; assisting patients; managing supplies; maintaining or cleaning logs/equipment; assisting the nurses as delegated; communicating with patients and other staff. Less common tasks may include working at reception area during breaks, filing, scheduling patients, and a variety of other duties. Work will be done under supervision of the Administrative Nurse, Charge Nurse or other delegate, guided by policies and procedures of the Medical Center, and in collaboration with the Clinical Nursing Staff. The Hospital Assistant III will assist in the delivery of care to patients and families primarily in Radiation Oncology. Scheduling, authorizations, both front and back-end office work is involved in this position. The Hospital Assistant III is required to adhere to the Telephone and House Standards as adopted by the Medical Center. The position requires the ability to work at all UCSF Health Radiation Oncology locations. Scheduled work hours with staggered start times may vary slightly from 7AM to 7PM.

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
		Monitors patient flow in and out of the clinic. Obtains patient's vital signs, height, weight, pain screening, and documentation of chief complaints, and may room the patient. Utilizes ApeX for documentation within the scope of practice of an Medical Assistant
		Assists nurses and providers in preparation for exam and/or equipment (i.e. biopsy/PAP)
		Assists with procedures as required for the department specialty and determined by the Clinical Manager or Administrative Director
		Performs in basket functions identified as area of responsibility related to patient's messages, labs, authorizations and other tasks
		Acts as chaperone as needed for medical providers. Notifies providers of patient delays and service issues. Advocates for patients by helping facilitate provider punctuality. Communicates provider delays to front office team and assists patients with issues and complaints utilizing conflict management skills. Shares pertinent information and observations with other health team members.
		Other duties as assigned such as completing referrals to other providers as ordered by the physician, obtaining authorizations from insurers for medications, and assisting the physician staff in writing and sending out patient communication
		Maintains clean, well-stocked exam rooms. Responsible for ordering and maintaining supplies. Maintenance of lab equipment and supply standards as directed by nursing staff or appropriate supervisor.
		Perform other related duties as needed

100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.

REQUIRED QUALIFICATION

Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Current American Heart Association CPR Certification
Minimum of 1 year of recent experience working in a busy health care environment.
Familiarity with insurance verification and authorizations
Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding.
Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word, Outlook and Excel. Enhanced skills including ability to proficiently learn enhanced features and work in multiple EMR systems such as EPIC/ APeX, Aria and other clinical tools.
Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system.
Excellent organizational and problem-solving skills.
Excellent verbal skills.
Excellent interpersonal skills
Strong writing skills to include the ability to compose basic office communications.
Ability to deal sensitively and effectively with patients.
Ability to communicate effectively and efficiently with team physicians and referring physicians
Able to meet physical requirements.

REQUIRED LICENSES/CERTIFICATIONS

Current American Heart Association CPR certification
CPT-1 Certification required for Primary Care departments

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

REQUIRED QUALIFICATION

Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Current American Heart Association CPR Certification
Minimum of 1 year of recent experience working in a busy health care environment.
Familiarity with insurance verification and authorizations
Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding.
Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word, Outlook and Excel. Enhanced skills including ability to proficiently learn enhanced features and work in multiple EMR systems such as EPIC/ APeX, Aria and other clinical tools.
Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system.
Excellent organizational and problem-solving skills.
Excellent verbal skills.
Excellent interpersonal skills
Strong writing skills to include the ability to compose basic office communications.
Ability to deal sensitively and effectively with patients.
Ability to communicate effectively and efficiently with team physicians and referring physicians
Able to meet physical requirements.

REQUIRED LICENSES/CERTIFICATIONS

Current American Heart Association CPR certification
CPT-1 Certification required for Primary Care departments