Emergency Communications Center Supervisor

Idaho National Laboratory is hiring a Supervisor to work on our Emergency Communications Center team. Our team works a 4x12 schedule located out of our Idaho Falls facility.

The Emergency Communications Center (ECC) Supervisor works within the INL Emergency Communications Center to lead and direct the operational activities of the Fire Alarm and Emergency Dispatch Center(FAEDC), the Warning Communications Center (WCC), and Security Post 105. They will maintain proficiency, and active certifications, in the programs and systems utilized in the ECC. ECC Supervisors implement INL emergency response plans, make operational decisions during emergency events, and provide direction to center personnel and responders.

ECC Supervisors will assign, direct and review the work of subordinates and routinely evaluate their work performance. They will coordinate with employees and union representatives on suggestions, complaints, grievances and other matters, and will be responsible for counselling and disciplinary actions. ECC Supervisors work independently under general guidance, ensuring consistent and effective emergency communications, emergency responses, and system performance. They ensure conformance to the department's standards, and quality assurance and performance improvement processes.

ECC Supervisors are instrumental in the growth and development of the organization and its members, and are relied upon to proactively identify, recommend and implement process improvements and increase organizational effectiveness. ECC Supervisors will participate in organizational strategic planning and implementation of initiatives related to INL Safeguards and Security goals, objectives and expectations and will provide input for organizational budget development, implementation and monitoring.

• First level of management for work group with human resource responsibilities (influence hiring decisions, discipline, and pay actions).
• Provide direct first-line management to professional individual contributors and support staff.
• Be a guide to work group or sub-work group and may become actively involved to meet schedules and resolve problems.
• Provide direction to employees according to established policies and management guidance.
• Implement approved policies, budgets, and procedures.
• Monitor daily staff performance, reporting, and methods and procedures development, input to budget, policy proposal, and development of tactical strategies for improved operational efficiency.
• Set priorities, resolve escalated matters, and check results at frequent intervals.
• Monitor work, tools, and processes for accuracy and completeness against plans and standards.
• Administer company policies that directly affect subordinate employees. Apply advanced knowledge of the area to effectively manage daily operations. Troubleshoot and resolve problems.
• A portion of time is normally spent performing individual tasks related to the work group or sub-work group, but management of the unit or sub-unit is an essential element of the job.
• Build productive relationships and knowledge of adjacent departments impacting operational success.
• Work with subordinates and functional peer groups. Convey straightforward information to audiences.
• Interpret policy questions to make decisions based on goals as well as company policies and procedures and proactively intervene to prevent or resolve problems.
• Work a rotating shift schedule and be available to fill short notice vacancies as required.

Required:

• Bachelor's degree and 3 years of experience or High School Diploma/GED and 9 years of experience in lieu of degree.
• Must be able to obtain and maintain a DOE "Q" clearance, which requires US Citizenship.
• Must be able to obtain national and Idaho state accredited certifications in the following areas: Emergency Tele-communicator, Emergency Medical Dispatcher, Emergency Fire Dispatcher, Emergency Dispatch Quality Improvement. Current certification(s) in these areas and working experience with Motorola Spillman/FLEX computer aided dispatch systems are preferred.

Physical Requirements:

While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office and field/laboratory environment. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires operation of job-related equipment and driving a vehicle. The employee must occasionally lift and/or move up to 35 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Information:

• The target pay range for this position is $85,777 - $138,363 annually. The full pay range is $80,568 - $185,292. At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.
• TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.

Benefits and Relocation

• Medical, Dental, Vision, and Flexible Spending Accounts
• 401(k) with a 4.2% employer contribution and up to 4.8% match (regular positions) or self-contribute access (postdoctoral positions)
• Paid time off (personal leave)
• Employee Education Program (tuition assistance for eligible positions)
• Comprehensive Relocation Package
• Benefit eligibility subject to multiple factors, including employment status and position classification.

At this time, BEA will not sponsor any H1-B visas obtained outside of the United States of America (U.S.A.), including consular visas.

INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world's energy future and secure our nation's critical infrastructure.

INL Mission:

Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.

INL Vision:

Our vision is to change the world's energy future and secure our nation's critical infrastructure.

Selective Service Requirements:

To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.

Equal Employment Opportunity:

Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Other Information:

When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.