Patient Services Coordinator

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• High School Diploma/GED plus one (1) year administrative experience.

• Ability to follow oral instructions, read and write.

• Ability to communicate with staff, patient/families following Guest CARE guidelines

Preferred Qualifications:

• One or more year(s) of clerical experience

• At least 6-months' experience with computers and/or electronic records

• Certification as a nursing assistant or military corpsman

Additional Information:

Responsibilities:

• Delivers exceptional customer service to patients, families, visitors, and healthcare staff while promoting a positive patient experience.

• Manages patient records and electronic health information, ensuring accuracy, confidentiality, HIPAA compliance, and proper documentation.

• Coordinates patient admissions, discharges, transfers, transportation, appointments, and related administrative processes.

• Serves as a communication liaison between patients, providers, nursing staff, and ancillary departments, ensuring timely and accurate information flow.

• Provides clerical and operational support, including maintaining unit logs, scheduling, processing documents, and managing departmental communications.

• Assists clinical staff with patient care support activities, including patient monitoring, comfort measures, transportation, and activities of daily living as needed.

• Maintains compliance with organizational policies, safety standards, infection control protocols, and emergency preparedness procedures.

• Participates in process improvement initiatives, staff development, and ongoing training to enhance operational efficiency and patient satisfaction.

• Other duties as assigned.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.