Sr Manager- Business Systems

Requisition ID:926089
Store #:M06838 Log System Support - ATL Lab
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Sr. Manager of Business Systems leads a team on Business Analysts dedicated to: first level support, application enhancement and testing for the NA Logistic hub.

He/She will help guiding business owners in process development and work on future implementation related to SAP systems and engineering automation projects.

He/She will guide and support the team in the creation of detailed functional specifications, collaborates with techincal team, provides quality assurance and guides business teams through User Acceptance Testing (UAT) and solution implementation.

He/She will play a key role in guaranteeing continuous improvement of the different processes through analysis of recurring issues, troubleshooting and proposal of changes to both processes and systems.

MAJOR DUTIES AND RESPONSIBILITIES

• Leads the NA support team during ticket management and resolution assuring business continuity and timely issue resolution.
• Understands business area processes and operating models translating business needs into detail techincal requirements for logistics distribution and warehouse operations.
• Conveys and promotes the recommended changes seeking buy-in and alignment across business and technical teams.
• Directs the business requirements gathering process by collecting, analyzing, documenting, and communicating business needs to ensure the solutions meet business requirements.
• Serves as the Subject Matter Expert for all technical SAP system aspects related to logistics distribution and warehouse operations and acts as the reference person to connect the IT department with the rest of the organization.
• Perform User Acceptant Test for new enhancements and project implementations ensuring business requirements are fully meet and potential risks are identified and mitigated.
• Documents work, including change requests, functional specifications and end user documentation (SOP), troubleshooting best practices etc.
• Assists with developing project estimates, plans and implementation schedules for assigned area in order to effect a variety of business solutions.
• Understands both the business and IT strategic and tactical goals in order to focus functional team(s) on highest business impact and ensures tasks are adequately defined, planned and completed.

BASIC QUALIFICATIONS

• BA/BS in Computer Science, Information Systems, or related field.
• 5+ years of team management
• 7+ years Information Systems/Business
• Experience with SAP ERP and WMS (SAP DWM preferred)
• Strong Analytical skills (SQL, DB management)
• Critical thinking to identify opportunities with existing and new business processes
• Ability to quickly learn new technologies and processes.
• Knows how to challenge the status quo.
• Experience with collecting requirements and implementation details
• Experience writing business requirements, functional specifications, wireframes, visual designs, and testing.
• Clear and practical understanding and experience integrating technical services
• Highly proficient and knowledgeable in MS Office applications

PREFERRED QUALIFICATIONS

• Experience with databases, ability to create, execute, and understand SQL queries to assist in data research.
• Experience developing web tools
• Experience with RPA and task automation tools (ex. UiPath)
• Experience utilizing requirements, best practices, and standards in fashion industry

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.