[100% Travel] Senior Operational Travel Technician

Job Title: Senior Operational Travel Technician

Duration: 12 months (possible extension)

Location: Knoxville, TN 37932

Pay Rate: $36 -$40 hourly on W2

Responsibilities:

Job Brief

• Provide support for end-user software and hardware technologies and technical equipment at corporate offices and site locations.
• Highly motivated and have the ability to work in a highly demanding, challenging, and fast-moving environment. Ability to work under pressure and with an eye for detail.
• System Operational Technicians are technicians that primarily travel to our site locations to perform installations and provide support for business requirements as needed.

Duties and Responsibilities

• Travel to sites to perform both installation and removal of equipment such as but not limited to: Network Infrastructure, registers, low voltage cabling, shower systems, PCs, Printers, etc.
• Perform site surveys for new acquisitions, new constructions, and remodels.
• Project management and overseeing all aspects of IT related projects for conversions and remodels.

• Travel to sites to perform both installation and removal of equipment such as but not limited to: Network Infrastructure, registers, low voltage cabling, shower systems, PCs, Printers, etc.
• Provide daily hardware and software support specific to business operations and various projects.
• Respond in a timely manner to incident tickets for end user-related support issues regarding Microsoft Windows, business applications, and hardware problems.
• Image and Stage new hardware specific to business operation.
• Provide training, guidance, and support for lower-level Technicians (Help Desk, Associate Technicians, and Technicians).
• Create processes for support for lower-level Technicians (Help Desk, Associate Technicians, and Technicians) to follow.

• Intermediate communication skills are required
• Ability to evaluate and test emerging technologies

Qualifications

• Travel time requirements 80% + (Must have Real ID/Passport for both Rental Cars/ Domestic Air Travel)
• Flexible schedule is required including early/late flights and work hours and may include some weekend work/travel.
• Must be available to travel on short notice.
• Ability to perform installs of low voltage cabling, including data, phone, other IT related tasks.
• Basic computers skills.
• Basic networking skills.
• Have reliable transportation to get to the office/airport.
• Basic data infrastructure knowledge.

Competency

• Ability to read wiring schematics and blueprints.
• Ability to safely use power tools (drills, saws, etc.) to cut holes in walls, ceilings, desk/counter tops as needed.
• Ability to work on-site with little or no supervision.

Ability to clearly communicate professionally with technical and nontechnical personnel

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.