Senior Human Resources Generalist

Role Summary:

The Senior HR Generalist role is a cross-functional, strategic role within a cohesive team in a fast-growing, world-class services operation. As a Senior HR Generalist, you will operate as a trusted employee relations expert and HR subject matter expert, providing advanced guidance across the employee lifecycle while leading initiatives that drive consistency, scale, and continuous improvement. This role partners closely with leaders and HR partner teams to connect people strategies to business outcomes and financial impact, supporting the ongoing digital transformation of healthcare.

In this role you will:

• Serve as a trusted employee advocate and employee relations expert, coaching and guiding leaders and HR Generalists on complex employee relations matters.
• Independently lead and resolve complex employee relations issues and investigations, ensuring consistency, fairness, and compliance.
• Partner with leaders to provide advanced coaching and guidance related to hiring, performance management, corrective action, terminations, and organizational changes.
• Act as a subject matter expert on HR processes, driving consistency across the HR team and identifying opportunities to improve effectiveness and scalability.
• Charter, scope, and lead HR projects and initiatives with executive sponsorship, driving work through to completion with measurable outcomes.
• Navigate confidently across HR partner teams and the broader organizational matrix, connecting dots and leveraging stakeholders to solve problems.
• Proactively identify improvement opportunities and lead change initiatives using a lean and change management mindset.
• Create, facilitate, and enhance training programs for managers and associates, with a focus on capability building and change adoption.
• Share data insights and trends with leaders and the HR team to inform thoughtful, data-driven business decisions.
• Support job architecture activities including job descriptions and compensation analysis, connecting recommendations to business and financial levers.
• Assist with EEOC, DOL, and other employment-related claims, serving as a knowledgeable resource for documentation and response strategy.
• Facilitate and improve core HR processes such as performance reviews, merit cycles, and promotions, ensuring accuracy and alignment to business goals.
• Partner on OSHA and safety initiatives, providing guidance and oversight for assigned regions.
• Serve as a primary HR point of contact for a large employee population, while supporting and mentoring HR Generalists.
• Participate in and lead special projects and initiatives across the People Team.
• Other work related duties as assigned.
• Travel up to 10%

Qualifications:

• Bachelor's degree
• 5+ years of progressive experience in Human Resources
• 3+ years of hands-on employee relations experience, including investigations
• Strong knowledge of state and federal employment laws and regulations
• Demonstrated ability to influence leaders and communicate effectively at all levels
• Strong analytical and problem-solving skills with the ability to connect HR initiatives to business and financial outcomes
• Strong working knowledge of Google Docs and Microsoft Office
• Ability to organize, prioritize, and independently manage complex workloads
• Ability to produce accurate, timely work with minimal supervision

Desired Qualifications:

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  • Experience leading HR projects or initiatives
  • Compensation and job architecture experience
  • Experience with Oracle HCM
  • Experience supporting large salary, distributed, global populations
  • Experience operating in a matrixed or high-growth environment