Dir Safety and Security Ambulatory Services - Security Operations

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for developing, implementing, and managing safety and security programs across all UNC Health System ambulatory sites, physician practice locations, non-clinical administration, shared services sites, and logistics facilities. Provides leadership and direction to safety and security personnel, ensuring a safe environment for patients, visitors, and staff. Partners with operational, clinical, and administrative leaders to mitigate risk, maintain regulatory compliance, and foster a culture of safety across the physician enterprise.

Responsibilities:
Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.
Leading Change - Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
Results Driven - Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.
Manages safety and security teammates assigned to ambulatory and ancillary services, providing direction, training, and motivation to enhance departmental effectiveness.
Establishes work priorities and performance standards for the team.
Provides consultation and guidance to site leaders and teammates on safety and security concerns, including incident prevention, response planning, and environmental risk assessments.
Serves as the primary liaison between ambulatory and ancillary services leaders and external partners such as local law enforcement, emergency management, and regulatory agencies
Develops, implements, and evaluates policies, procedures, and training programs to ensure compliance with safety and security regulations, organizational standards, and accreditation requirements.
Promotes continuous improvement of emergency preparedness, workplace violence prevention, and incident response protocols.
Partners with the HCS Director of Security Technology and Operations support to coordinate the operation, maintenance, and integration of security systems such as access control, alarms, and surveillance equipment across system locations.
Develops and manages the departmental operating budget for ambulatory and ancillary services security. Ensures efficient use of resources and provides explanations for budget variances.
Evaluates and optimizes staffing and operational structures to achieve safety goals within budgeted parameters.
Directly supervises safety and security teammates, including hiring, evaluation, professional development, and disciplinary actions in compliance with Human Resources policies and employment regulations.
Oversees investigations of safety and security incidents within ambulatory and ancillary services, ensuring thorough documentation and appropriate follow-up.
Collaborates with Legal, Risk Management, and HR to address incidents and identify corrective actions; Acts as liaison with law enforcement and regulatory agencies as appropriate.

Other information:
Education Requirements:
* Bachelor's degree required.
Licensure/Certification Requirements:
* NC Driver's License and CPR certification required.
Professional Experience Requirements:
* Seven years of relevant work experience, including at least five years in a management role.
Knowledge/Skills/and Abilities Requirements:

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: System Security Operations

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$44.56 - $64.06 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.