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Administrative Assistant

Boston Medical Center
paid time off, 403(b)
United States, Massachusetts, Brighton
Apr 21, 2026
Under the direction of the department manager, provides comprehensive administrative support to the Division Chief and department operations. Responsible for coordinating daily office functions, managing physician schedules, supporting patient-related activities, and ensuring smooth communication between physicians, patients, and internal departments.

Performs job functions in a manner that supports operational efficiency, patient satisfaction, and compliance with hospital policies and procedures.
Position: Administrative Assistant
ESSENTIAL RESPONSIBILITIES / DUTIES:

Responsibilities / Essential Functions


  • Provides administrative support to the Division Chief, including coordination of daily office operations and scheduling.
  • Acts as liaison between physicians, patients, and internal departments to ensure effective communication and workflow.
  • Coordinates physician schedules, patient appointments, and follow-up care activities.
  • Manages patient-related documentation, including charts, lab results, and treatment records.
  • Assists with patient communication, including follow-up on medications, treatment updates, and general inquiries.
  • Supports billing and administrative processes, ensuring accuracy and compliance with organizational standards.
  • Coordinates payroll-related activities and maintains departmental records.
  • Supports clinical and research activities, including coordination of laboratory testing and documentation for clinical trials.
  • Maintains professional documentation for physicians (licenses, certifications, malpractice insurance, etc.).
  • Organizes and supports meetings, conferences, and departmental events.
  • Ensures proper maintenance of office and exam room equipment.
  • Assists with onboarding and orientation of new staff, students, and fellows.
  • Provides excellent customer service to patients, staff, and external stakeholders in alignment with service standards.
  • Adheres to all confidentiality policies and regulatory requirements.

JOB REQUIREMENTS EDUCATION REQUIREMENTS:

  • High School Diploma required
  • Associate's degree or business school training preferred

Certification / Licensure:
  • Not required
Required Knowledge and Skills:

  • Strong communication and interpersonal skills with the ability to interact with physicians, patients, and healthcare staff.
  • Proficiency in Microsoft Office and general computer systems.
  • Knowledge of medical terminology preferred.
  • Ability to manage multiple priorities in a fast-paced healthcare environment.
  • Strong organizational skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Experience with administrative functions such as scheduling, documentation, and coordination.
  • Ability to work independently and as part of a team.

Equal Opportunity Employer / Disclaimer:

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our official site. We do not request purchases or application downloads as part of the hiring process.

Compensation Range:

$18.78- $27.90

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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