Office Manager - Atlanta

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Summary

It is the responsibility of the Office Manager to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. The Office Manager supports the Atlanta Division by managing the Prominence Tower and Marietta office Administrative Teams and ensuring that all functions of the office run smoothly.

Duties & Responsibilities

• Administrative Oversight & Human Resources Support - manages the administrative staff and reception desk including hiring, onboarding, cross-training, coaching, and performance management to ensure team and individual development. Maintain employee records, review and approve payroll/PTO and coordinate holiday reception coverage. Oversee support to multiple lines of business and collaborate with business leaders to fulfill support and marketing needs. Facilitate onboarding and technical assistance to employees with no onsite management/administrative support.

• Event Planning & Team Coordination - oversee conference room/hotel office management, facilitate onsite assistance with Board & Executive Committee meetings, and other incoming employee meetings. Provide team resources for support, planning, and coordination of client events, off-site events, team building or employee recognition events.

• Facilities Management - manage all aspects of space management and office operations, employee building access/parking, supplies/inventory, and vendor relationships. Work with property management regarding maintenance requests and to ensure compliance with safety standards.

• Financial Management - monitor expenses and invoices to ensure cost effectiveness, accountability, and adherence to company policy. Facilitate vendor, sponsorship, and Advisory Board invoicing.

• Process Improvements - Identify inefficiencies, develop and implement administrative policies and procedures to streamline workflows and improve administrative service levels.

• It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education Requirements

• Preferably some college with a focus on business administration, or equivalent combination of education and experience.

Minimum Experience

• Five or more years of experience in high-level administrative support position with prior office administration experience and/or related responsibilities.

Licenses & Certifications

• Public Notary

Knowledge, Skills, & Abilities

• Exceptional written and verbal communication skills

• Strong organizational and time optimization skills

• Ability to manage highly confidential information with discretion

• High emotional intelligence and presence

• Advanced proficiency in Microsoft Office with a focus on Word, Excel, and Outlook

Physical Demands and Work Environment

Physical Demands

• Ability to communicate in person, on the phone, and through electronic channels

• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

• Ability to sit, walk, and/or stand for extended periods of time

• Ability to bend and reach

Work Environment

• Office: This position reports to a physical Company location, and the setting will be a typical office environment.

• Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.

Equal Opportunity Employer, including disabled/veterans.