Program Coordinator

SUMMARY:

The Program Coordinator works under the general supervision and reports directly to the Program Manager of the Workforce Development Department. The Workforce Development Department provides multiple training programs, for unemployed/underemployed youth and adults, as career pipelines into Brown University Health's workforce. The Program Coordinator plays a key role in design and execution of Workforce Development programs aiding the Program Manager in development, case management, networking, budget maintenance, and work readiness training.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Manage and oversee program(s) implementation and completion, including participant recruitment, selection, onboarding, participant progress, and graduation ceremonies

Create productive partnerships with industry leaders, Brown University Health administrative and clinical leadership teams, and community-based organizations

Develop relationship with Human Resources Talent Acquisition team to maintain training to employment pathway for program participants

Present weekly info sessions while recruiting to interested participants and community partners.

Recruit, interview and ensure onboarding is completed for those accepted into a program

Work closely with nursing team to set up timeline for clearances and work with the assigned RN to ensure students are medically cleared.

Build work readiness curriculum for each cohort and facilitate as needed

Meet with students for scheduled check-ins weekly or biweekly to address barriers, and deliver feedback

Build and maintain network of resource providers such as state agencies, food banks, homeless shelters, etc.

Oversee, develop, and continually monitor program budget and expenses

Work closely with admin to ensure program invoicing is accurate before submitting for payment

Work with Department of Labor and Training and other grant entities to manage existing funding and reporting

Work closely with academic partners involved in each program and meet with them on a regular cadence while a cohort is in session to ensure expectations are being met.

Major focus on tracking and maintaining program data, as well as translating data to communicate department accomplishments and milestones

Provide real time feedback to cohort participants as needed and create and participate in corrective action conversations and program separations as needed with the support of the manager or senior program coordinator.

Provide day-to-day case management to program participants while programs are running

Work closely with internal leadership to set up internship placements for each cohort

Participate in Workforce Development/TA marketing events

Collaborate with various departments throughout the Brown University Health affiliate system

Participate as full member of Human Resources Talent Acquisition team

EDUCATION:

Bachelor's degree required.

EXPERIENCE:

Program/Project Coordinator experience preferred but not required

Previous experience in administrative and/or clinical settings

Excellent interpersonal and communication skills (written and verbal) with ability to engage with a broad range of people

Strong organizational and time management skills, with strict attention to detail

Ability to function independently with a high degree of flexibility

Ability to collect, analyze, and present data

Possesses strong work ethic and is a self-starter

Proficiency with Microsoft Office Suite programs

SUPERVISORY RESPONSIBILITY:

None.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: