UI/UX Designer

Collaborate with UI/UX team to define a future customer experience-led vision for the business and required capabilities to deliver it. Assess the impact and contribute to the business case. Conduct business analysis and opportunity modeling through stakeholder interviews and customer experience touchpoint design. Customer-centric strategy focused project streams and pitches.

• A creative problem solver and design leader, skilled in the team sport of crafting solutions that are smart, simple and lovable. You analyze the needs of the target users and how they perform tasks to create an optimized user experience. Apply complex user interface & interaction design principles. Guide persona, archetype, or mindset development, user journey/flow creation, task analysis, and information architecture creation. Define & guide the planning, execution, & synthesis of user research and usability testing, and ensure research translates into meaningful ideation and actionable recommendations.

• Active TS/SCI W/ Polygraph required.
• Bachelor's degree in Computer Science, Engineering, Finance, or a related technical field, or equivalent practical experience.
• 5 years experience delivering interface design solutions for various clients or stakeholders
• 5 years experience demonstrating proficiency or expertise in relevant professional design software such as Adobe Creative Suite (with an emphasis on XD), InVision, and more.
• 5 years demonstrating advanced experience with user research and usability testing
• Excellent written and oral presentation skills, including facilitation of small to large groups (5-30+ people)
• Ability to provide clear, articulate rationale for design choices and approach
• Demonstrated expertise with Agile methodology and ability to work in iterative product design cycles

Preferred skills:

• Experience and comfortability using scrappy design tools like paper and slides
• Background in Software Engineering or familiarity with custom development practices in order to effectively communicate with a highly technical, multidisciplinary team
• Experience delivering design products across multiple networks
• Experience leading small to medium sized teams of designers/creatives (3-7+ people)
• Demonstrated ability to translate user research findings into design requirements and design deliverables