Application Analyst (Accessibility)

Crawford Technologies
$43,000.00 - $50,000.00 / yr
sick time, short term disability, long term disability
United States, New York, Potsdam
22 Depot Street (Show on map)
Apr 17, 2026
Crawford Technologies is looking for a motivated and detail-oriented Accessibility Application Analyst to join our Accessibility Center of Excellence (ACE) Services team. This is an excellent opportunity for someone early in their career who enjoys solving problems, learning new techniques, and working with both software and document accessibility standards. This is a hands-on, fully trainable role-ideal for someone who can work independently while contributing to a supportive team. Strong communication skills, curiosity, and a willingness to ask questions are essential as you develop expertise in accessibility applications, formatting standards, and production workflows. Application Deadline April 24, 2026 Department Accessibility Services-Development Employment Type Full Time Location Potsdam, New York Workplace type Fully remote Compensation $43,000 - $50,000 / year Reporting To Jeff Blizzard This role's hiring manager: Jeff Blizzard View Jeff's Profile Key Responsibilities Apply alternate format rules, industry standards, and Crawford Technologies guidelines. Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements. Configure and manage proprietary software, including ICF/INI files and processing logic. Build, test, and maintain automated applications used to create accessible customer documents. Assist with document accessibility assessments and generate assessment reports. Work with configuration files, proprietary tools, and version control systems across test and production environments. Participate in requirements gathering, estimating timelines, and documenting application updates. Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets. Communicate requirement changes to the Project Manager. Provide training to team members and support occasional client training sessions. Continuously learn new tools, programming concepts, and accessibility best practices. Skills, Knowledge and Expertise TECHNICAL SKILLS Previous programming experience required. Python - Required Development background - Strongly preferred Backend development experience - Strongly preferred Rexx - Not required, but highly desirable and considered a strong differentiator Eclipse framework experience - Not required and not a disqualifier, but a welcome addition Print stream knowledge preferred. EXPERIENCE Professional services background is highly desirable, as candidates from this environment tend to bring a strong client-focused mindset and adaptability Candidates must demonstrate the ability to work independently with minimal direction, managing their own workload and priorities effectively Strong critical thinking skills are essential - we are looking for individuals who can analyze problems thoughtfully, connect the dots across complex scenarios, and bring well-reasoned solutions to the table Self-awareness is equally important - we value candidates who understand their own strengths and limitations, communicate openly, and are committed to continuous growth Knowledge of alternate format industry standards required. Proficient in the creation of Accessible PDF documents and knowledge of WCAG Guidelines, HHS, and PDF/UA Standard an asset. EDUCATION Preferred Bachelor's degree in software development or certifications. Minimum of 2+ years of experience in a technical field. What's in it for you? Be part of a growing company and team. Competitive salary (Commensurate with experience and position and eligible discretionary bonus) Excellent benefits Medical Dental Vision Short Term Disability Long Term Disability Group and Voluntary Life Sick Time Pay Vacation Pay Holiday Pay Be part of a rapidly growing software company How long will the role be open for? Until filled! Prior to submitting an application/resume, review the job descriptions complete list of job duties and qualifications. We thank all applicants for their interest in joining our team. Those short listed will be contacted. Should you need any assistance in the application process, please contact csteinbock@crawfordtech.com. Note: This job description is to be used as a guide for accomplishing company and department objectives and is not intended and should not be construed to be an all-inclusive list of responsibilities, skills, efforts or working condition associated with a job. Management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary. About Crawford Technologies Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents. The company has helped over 1,800 organizations around the world reduce costs, simplify processes, and streamline mission-critical transactional communications such as bills and statements across all channels and in all formats. CrawfordTech's suite of software solutions and services enables their clients to meet their own customers' rigorous demands for instantaneous access to information. Crawford Technologies does not use artificial intelligence (AI) or any automated decision-making tools to screen, assess, or select applicants during our recruitment and hiring processes. All applications are reviewed and evaluated by qualified personnel to ensure a fair and human-driven process. Candidates are expected to submit resumes that authentically represent their experience. Submitting AIgenerated resumes that misrepresent qualifications or experience may result in disqualification from consideration. Recruitment Scam Alert We hire only through our official careers page: https://crawfordtech.com/ We will never ask for money, bank info, or personal documents before a written offer is made and accepted. Emails from us will always end in @ crawfordtech.com. If in doubt, contact VP of Human Resources, Carol Steinbock at 970/818-7755 to verify. Apply Now