New

Sr. Manager - Strategic Technical Project Management

Lenovo
United States, North Carolina, Morrisville
Mar 12, 2026
General Information Req # WD00096255 Career area: Cloud Computing Country/Region: United States of America State: North Carolina City: Morrisville Date: Wednesday, March 11, 2026 Working time: Full-time Additional Locations: * United States of America - North Carolina - Morrisville Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements About the Role: The Solutions and Services Group (SSG) within Lenovo is the engine that transforms our core technology into tailored, high-impact solutions for our clients. We are seeking an experienced and strategic Senior Manager, Technical Project Management to lead complex R&D initiatives within SSG. In this leadership role, you will bridge the gap between product engineering, services, and go-to-market teams. You will be responsible for the successful planning, execution, and delivery of technical projects that drive our solutions portfolio. You will not only manage high-stakes projects but also mentor a team of project managers, establishing best practices to ensure efficiency and excellence across the R&D organization. Key Responsibilities: Strategic Program Leadership: Lead the end-to-end delivery of complex, cross-functional R&D programs within the SSG portfolio, ensuring alignment with business goals and solution roadmaps. Team Management: Manage, mentor, and scale a team of Technical Project Managers. Foster a culture of accountability, continuous improvement, and technical curiosity. Cross-functional Collaboration: Act as the primary liaison between R&D engineering teams, Solutions Architects, Professional Services, and Product Management to define scope, requirements, and delivery timelines. Technical Planning: Work closely with engineering leads to break down complex technical requirements, manage technical dependencies, and mitigate risks associated with software development, systems integration, and solution deployment. Process Optimization: Establish and refine agile project management frameworks tailored for a solutions-oriented R&D environment. Drive the adoption of best practices in project tracking, reporting, and quality assurance. Stakeholder Management: Communicate project status, risks, and key milestones to senior leadership and key stakeholders. Translate technical complexities into clear business narratives. Resource & Budget Management: Oversee project budgets, resource allocation, and capacity planning to ensure optimal team performance and efficient use of R&D investments. Innovation Enablement: Identify opportunities to streamline the "idea-to-delivery" lifecycle, helping the team navigate ambiguity to bring innovative solutions to market faster. Basic Qualifications Bachelor's degree in Engineering, Computer Science, or a related technical field 2-5 years of experience in technical project or program management, including managing timelines, requirements, and crossfunctional coordination Preferred Qualifications Experience working within an R&D or innovation-focused environment, especially where requirements evolve rapidly Strong technical acumen with the ability to understand engineering concepts and communicate effectively with scientists, researchers, and developers Proficiency with project management tools (e.g., Jira, Azure DevOps, Confluence, MS Project, Smartsheet) Demonstrated ability to manage ambiguous, earlystage projects, including defining scope, creating roadmaps, and establishing operational structure Experience with Agile or hybrid development methodologies, and the ability to adapt processes for research environments Excellent communication and stakeholdermanagement skills, including presenting project status and risks to leadership Experience managing risks, dependencies, and technical constraints across multidisciplinary teams (hardware, software, research, experimentation, etc.) technical orchestration to accelerate timetovalue across Lenovo DWS, DaaS, and Lenovo xIQ. You will embed with lighthouse customers to run discovery, shape roadmaps, configure early experiences, prototype automation or telemetry patterns, and ensure customer value is realized rapidly. You will bridge business strategy, product thinking, and pragmatic engineering execution, guiding programs from blueprint MVP pilot scale steady state. Key Responsibilities Strategy, Value Advisory & Executive Leadership - Lead Csuite and VPlevel strategy workshops to align vision, value drivers, AI adoption priorities, and operating model shifts. - Build boardready business cases and P&L models quantifying TCO, OpEx/CapEx mix, costtoserve improvements, productivity lift, and experience impact. - Translate AI/automation, UEM, and collaboration programs into investment theses and risk narratives for executives. Forward-Deployed Engagement & Early Value Realization - Embed with customers during early engagement to drive handson discovery, process validation, and rapid prototyping. - Build or orchestrate lightweight integrations, automations, telemetry mappings, and xIQ insights needed to achieve the first measurable outcomes. - Configure early deployment patterns across provisioning, xIQ dashboards, automation rules, or experience telemetry readiness. - Own the first working version of the solution in partnership with SAs, delivery, and product. - Ensure early value milestones (e.g., MTTR reduction, automation coverage, Autopilot/UEM readiness) are achieved quickly. GTM Leadership & Customer Journey Excellence - Drive endtoend customer journeys from assessment blueprint MVP scale steady state. - Partner with Sales, Offering, and Marketing to craft value narratives and pursuit strategies. - Mentor pursuit teams and raise winrates through improved storytelling, qualification, and solution strength. AIEnabled Operating Model & HITL Governance - Create hybrid AI + human operating models with clearly defined HITL touchpoints, safety constraints, and governance. - Define escalation paths, decision boundaries, and quality guardrails for predictive and agentic automation patterns. - Prioritize AI and automation use cases, guiding rollout into proactive support and selfheal scenarios using Lenovo xIQ. Deep Process Discovery & FDEDriven Product Goal Creation - Run handson discovery using workshops, telemetry, analytics, and frontline shadowing. - Translate discovery insights into product goals, user stories, and measurable outcomes. - Shape MVPs, automation packs, and roadmap increments with DWS, xIQ, and Offering teams. - Validate hypotheses through customerembedded prototypes and pilots. Solution Architecture & HandsOn Orchestration - Convert business outcomes into endtoend architecture across DWS, DaaS, UEM/Autopilot, collaboration, security, and modern support. - Act as forwarddeployed orchestrator during MVP: configure telemetry, align identity/security, tune automation rules, validate xIQ dashboards. - Partner with architects and delivery to ensure feasibility, scalability, and optimization. Program Governance, Change Leadership & Value Tracking - Establish program governance with milestones, KPIs, risks, and dependencies. - Lead stakeholder communications, executive updates, and operational readiness. - Track value realization throughout MVP pilot scale. Product Management Mindset & Reusable IP Creation - Operate with productowner discipline for AI/ML platforms and automation at scale. - Manage backlog, MVP scope, pilot feedback loops, and release cadence. - Convert customer patterns into reusable IP-frameworks, automation packs, telemetry templates. Required Qualifications AI & Automation: Practical knowledge of Predictive AI, Generative AI, and Agentic patterns; proven ability to frame use cases, risks, and controls for executive decision making. 10-15 years managed services within Big 4 or Large Global Systems Integrators 5+ years leading complex, multi tower transformation programs with executive visibility Desired Qualifications * Financial Acumen: Strong command of business case development, P&L impact modeling, TCO/ROI, and cloud economics; ability to map IT investment to business value. * Workshops & Co Creation: Exceptional facilitation skills (discovery, value, design, governance) with a record of co creating roadmaps and gaining stakeholder alignment. * Solution Depth: Hands on familiarity with modern deployment, UEM, collaboration, identity/security, DEX/experience analytics (Lenovo xIQ or equivalent), and service desk modernization. * Product Mindset: Experience owning the lifecycle of a complex, data intensive enterprise product (AI/ML platform or large scale automation preferred). * Industry Exposure: Direct experience in healthcare, retail, and/or telco, with ability to adapt patterns to domain outcomes. * Communication: Outstanding executive storytelling, negotiation, and written/verbal communication across business and technical audiences. * Leadership: Mentors senior consultants/architects; influences cross functional teams; collaborates across Sales, Offering, Delivery, and Partners. This role offers the flexibility to be home-based anywhere in the U.S. with preference for the Eastern or Central time zones. If you're near our Chicago or Raleigh offices, we follow a friendly hybrid model with three days a week in the office-great for collaboration and connection! The base salary range budgeted for this position is $175,000 to $225,000 Individuals may also be considered for bonuses and/or commissions. Lenovo's various benefits can be found at [1] www.lenovobenefits.com In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 3/23/2026 - this applies to both internal and external candidate We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville