Security Officer - Dispatch Center

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Center in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a financial institution location, you will be the communication hub for security-related operations, coordinating officer activity, monitoring alarms and cameras, documenting incidents, and supporting timely responses. You will provide clear updates to team members and site leadership while delivering a polished customer service experience. At Allied Universal, you will thrive in an agile, reliable, and innovative team that puts people first and leads with integrity.

Position Type: Part Time

Pay Rate: $21.54 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients at a financial institution location by following security-related procedures, site-specific policies, and when appropriate, supporting emergency response activities.
• Operate the dispatch function by monitoring alarms, cameras, access control alerts, and radio and/or telephone traffic, and routing incidents to on-site personnel according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, documenting actions taken, and escalating concerns to site leadership as needed.
• Complete required logs and reports such as incident reports, alarm activity logs, visitor and/or contractor activity records, and shift turnover notes with accurate, timely details.
• Conduct and/or direct regular and random patrols around the business and perimeter, and track patrol activity and findings for follow-up as required by the location.

Minimum Requirements:

• Have 3 or more years of combined law enforcement, military, and/or security-related experience or a college degree.
• Provide proof of a high school diploma or GED as required by the client.
• Be 21 or more years of age.
• CPR and/or First Aid certification is preferred and may be completed post hire.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.