Security Officer - Welcome Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Welcome Desk in Herndon, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a commercial real estate front desk where you will welcome tenants and visitors, support access control and badge processes, monitor activity through systems, and document security-related events with clear communication. You will be a visible, professional presence who helps maintain an orderly lobby experience while partnering with onsite teams. Bring customer service focus, agility, reliability, and integrity to a caring culture built on teamwork and innovation.

Position Type: Full Time

Pay Rate: $18.39 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at the front desk by following Allied Universal security-related procedures and site-specific policies.
• Control access to the commercial real estate location by verifying identification, issuing visitor passes, managing keys and/or access cards, and directing visitors to the appropriate destination.
• Monitor lobby activity and security-related systems such as cameras, intercoms, and alarms, and report unusual activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting building management and/or emergency services when appropriate.
• Complete shift logs and incident reports, document tenant and visitor interactions, and communicate updates during shift changes per site protocol.

Minimum Requirements:

• Access Control/Badge Experience is preferred.
• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.