New

Part Time Patient Services Representative

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Phoenix
Mar 07, 2026
Description Patient Service Representative - Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. - As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers. - Update patients of the status of their referral or authorizations. - Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers. - Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource. - Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. - Sends out accurate and complete communication to physicians or other healthcare providers. Training oSmall group, 2 weeks true training , 2 weeks of nesting o3-4 weeks, Mon - Fri 4-6 weeks, 8-5p -Team is 120+ people between NV and AZ remote and in office- broken up by area and service line Skills Patient access, Patient registration, Health care, Data entry, Insurance, Prior Authorization, Insurance verification, Medical terminology, Epic, Cerner, athenahealth athenacollector, Patient scheduling, Call center, Sales support, Medical, Microsoft office, Medical record, Medical Claims, Health Insurance, Administrative support Top Skills Details Patient access,Patient registration,Health care,Data entry,Insurance,Prior Authorization,Insurance verification,Medical terminology,Epic,Cerner,athenahealth athenacollector,Patient scheduling Additional Skills & Qualifications Experience in a patient-focused 1 year healthcare environment Medical Assistant Diploma or Cert Preferred Certified Nurse Assistant Diploma or Cert Preferred Bilingual in Spanish - highly preferred Utilizes supplies appropriately and participates in recycle and re-use programs Discharges and transfers patients timely Follows safety policies for self and patients Experience Level Expert Level Job Type & LocationThis is a Contract to Hire position based out of Phoenix, AZ. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.