Technical Project Manager

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

This position performs advanced professional information technology project, process, and change management work supporting the development, installation, and improvement of major technology initiatives.

Technical projects are typically of 3 types: 1) projects leading to the development of new revenue producing products for cable and wireline businesses, 2) projects which seek to reduce operational expenses or control/improve access to key business data and 3) projects which deliver major application or network infrastructure upgrades.

Projects include, but are not limited to, software package selection and implementation, custom software development, assisting in contract negotiation for the procurement of software, vendor implementation services, process improvement efforts, or contract consulting services.

As a very experienced technical project manager, this position leads large teams and manages projects having sizeable risk, scope and complexity with autonomy and independence.

Ensure that project activities and work products are in compliance with company development policies, procedures, and standards. Prepare work plans for product deliverables, manage human and fiscal resources, effectively negotiate timelines, scope, and cost constraints with project sponsors to attain project goals, oversee completion of tasks, provide status and completion reports to management, and administer the vendor contracts for the project.
• Establish, grow, and maintain professional business relationships with internal sponsors and project stakeholders, other support teams within the company, and external product and service vendors.
• Prepare cost benefit studies for proposed projects consistent with business goals and financial constraints using the appropriate financial analysis tools. Develop and maintain business cases for projects and complete the business value realization report at project completion. Establish project budgets, cost tracking mechanisms, processes for release of funds, and financial reporting for project sponsors and stakeholders. Take correction action as required to reduce financial risks and mitigate potential budget-related problems.
• Ensure successful adoption of project deliverables and the necessary business process changes through effective best-practice organizational change management practices.
• Lead project communication (e.g. written, verbal, social media, etc.) to appropriately engage and inform project sponsors and stakeholders on project performance and progress. Maintain project records to ensure compliance company policies and audit requirements.
• Lead risk identification, quantification, and mitigation efforts to ensure completion of the project within the agreed upon schedule, scope, and budget constraints. Take corrective action as needed to mitigate risks and implement contingency plans for triggered risk events.
• Maintains expert knowledge of the principles and practices of the company's chosen markets. Maintains expert knowledge of trends in project management best practices relevant to company's operations. Establishes and maintains contacts with vendors important to the company's success.

Required Job Qualifications

• Bachelors degree (or higher) -OR- 4+ years professional work experience.
• 6+ years' experience in information technology development with exposure to all phases of at least one life cycle process model.

Other Qualifications

• Experience with Salesforce preferred.
• Knowledge of various project management tools to develop a comprehensive project work plan such as Work Breakdown Structure (WBS), Organizational Breakdown Structure (OBS), cash flow analysis, Gantt and network diagrams, and resource schedules.
• Knowledge of techniques such as the Critical Path Method (CPM) to assess and report on risks in project schedule; knowledge of corrective action steps to reduce risks and mitigate problems.
• Knowledge of System Development Life-Cycle (SDLC) methodologies such as Waterfall, Rapid Application Development, or Agile SCRUM.
• Knowledge of system testing practices and tools.
• Knowledge of problem-solving techniques and tools.
• Knowledge of techniques for vendor product solicitation, evaluation, and selection.
• Ability to travel as needed for company business and professional development.
• Ability to work nights and weekends as needed for system implementations and resolving system problems.
• Knowledge of business analysis practices and business process modeling.
• Knowledge of quality management and quality improvement practices.
• Knowledge of team leadership skills, practices, and behaviors.
• Knowledge of techniques, tools, and applicable laws to conduct effective and legal interviews.
• Knowledge of techniques for writing and presenting business proposals to management.
• Knowledge of techniques to establish business relationships with outside vendors.
• Knowledge of effective writing and public speaking skills. Ability to convey complex information to general audiences.
• Knowledge of company policies along with state and federal employment laws relevant to supervisory duties.
• Knowledge of techniques and models for initiating and promoting change (e.g. organizational, process, policy).

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. The associate may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.