Senior Campus Experience Coordinator - Expert

Current staff, faculty/adjunct at Herzing University: log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

The campus experience coordinator plays an important role with students ensuring they receive consistent support and connection to resources, faculty and staff. This role serves as the initial point of contact for student inquiries, needs, and serves as an advocate to escalate concerns when needed. Additionally, the campus experience coordinator supports university departments in their responsibilities to ensure student success.

This is an on-site role with work hours Monday through Friday. There is the occasional need for weekend or evening hours to support campus events or activities.

Requirements:

• Bachelor's degree.
• Three plus years' demonstrated experience and success in administrative or operations support.
• Three plus years' demonstrated experience as project or team lead with direct supervision of others.
• Up to three years' Experience in departmental area of focus.
• Proficiency in Microsoft Office primarily Outlook, Word, Excel, and PowerPoint.
• Proficient in keyboarding, document editing, data management and up to date internet technology.
• Experience with software systems and platforms for student information, customer relationship management (CRM), learning management and campus data. Proficiency in CampusNexus/Anthology and SalesForce preferred.

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match. The hourly pay range for this position is $24.67 to $33.38.

Click Here or use the following link to learn more about careers at Herzing University: https://tinyurl.com/HerzingU

Responsibilities:

• In absence of team lead, may provide guidance, support and/or supervision to student workers.
• Generally assigned to one department to provide specialized functional support.
• Serves as a resource to answer questions and resolve issues within an assigned department; escalates to next level when needed.
• Ensures cleanliness and appearance of the front desk, learning commons, testing area and general spaces.
• In absence of team lead, may provide guidance, support and/or supervision to student workers.
• Conducts outreach to prospective and current students proactively working and documenting in the Herzing Hub.
• Opens and closes front reception, and when security role is not employed, opens and closes campus.
• Schedules meetings and maintains shared calendars; reserves and manages reservations of classrooms, conference rooms, testing rooms, and other resources.
• Coordinates and plans department meetings and events.
• Operates office machines including but not limited to computer, print/copy/scan machine, ID printer.
• Organizes and assembles campus material such as orientation folders.
• Sort/distributes mail, prepares outgoing mail and shipment of packages.
• Monitors inventory and orders supplies (office materials, shipping, postage, refreshments, scrubs, etc.).
• Processes purchase orders and invoices.
• Assists with student orientation and student onboarding activities.
• Depending on departmental assignment may:
  
  
  
  • On-board and off-board department employees.
  • Collect or process payments.
  • Work with community contacts such as clinical sites.
  • Proactively schedule prospective and current appointments for self and others.
  • Manage issues and provide solutions for student or community contacts.
  
  
  
  

Physical Requirements:

• Required to be on campus full-time five days per week.
• Must be able to remain in a stationary position most of the time.
• Must be able to regularly move around the work location.
• Consistently operates office equipment which includes computers, copiers, and other audio/visual devices.
• Frequently uses voice and hearing to communicate through audio devices and face-to-face.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.
• Travel:
• Travel to local campus locations required as needed.
• Sr. Manager Campus Experience: Travel regularly throughout the region to assist with campus coverage and training.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.