Supervisor Clinical Intelligence

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen-not dilute-our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

The Supervisor of Clinical Intelligence is a SME of Clinical Intelligence processes and data generated from these processes. This position leverages that knowledge to determine the best methods and data sources to measuring/communicating productivity, compliance and quality outcomes for decision support. This role is a working supervisor who is responsible for supervising a team of Data Analysts committed to delivering quality analysis and reporting in support of all Clinical Intelligence departments and SCAN as an organization.

You Will

• Support Clinical Intelligence Leadership and the Reporting & Analytics team by providing analytical data deliverables using clear and consistent business terminology, measures, and visualizations. Coordinate and track incoming data requests, ensuring work is distributed appropriately among analysts. Assist team members in coordinating with stakeholders to meet project needs and provide regular status updates. Partner with stakeholder managers to help identify issues and facilitate their resolution during report development phases. Utilize standard tools such as Tableau, SSRS, SQL, Excel, PowerBI, and Streamlit to support data analysis and reporting.
• Assist in reviewing data sources, proposed measures, and test plans for requested reports or dashboards. Provide day-to-day guidance and support to staff, helping with questions on analysis and processes. Share information on departmental and organizational updates. Contribute to building a cohesive and collaborative team environment that effectively meets project and departmental objectives.
• Help maintain and apply existing Standards, Guidelines, and Policies & Procedures related to Clinical Intelligence teams. Support management in communicating job expectations, monitoring progress, and offering feedback to staff. Assist with coaching and employee development under the direction of management.
• Proactively identifies and acts on opportunities to leverage advanced analytics and AI to achieve organizational goals relevant to Clinical Intelligence
• Support management in staff performance review preparation and provide input for development discussions. Participate in recruiting, onboarding, and training new team members. Promote a safe, inclusive, and engaging work environment that encourages ongoing skill growth.
• Help raise awareness among Clinical Intelligence management of the team's role and responsibilities. Monitor data reporting and analysis activities, noting potential opportunities or gaps and communicating them to management for follow-up.
• Conduct data research and basic analysis to support Clinical Intelligence teams' goals, including quality and compliance initiatives. Provide input toward developing process improvements and data-driven recommendations.
• Collaborate with the Enterprise Data Warehouse (EDW) and other departments to verify data availability and ensure metrics and benchmarks are accurately reflected in reports and dashboards.
• Continue to develop professional knowledge by attending relevant workshops, reviewing publications, and engaging with peers. Perform other data and reporting-related duties as assigned.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN's Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent experience required

• 3+ years of experience in health care industry
• 2+ years experience with Managed Care KPI's, utilization metrics, compliance measures, 5-star
• 1+ years demonstrated leadership/management experience.
• Leadership- Lead and inspire teams to achieve
• Problem Solving- Good problem-solving skills
• Communication- Good communication and interpersonal skills
• Strong interpersonal skills, including excellent written and communication skills, are needed. Excellent organizational, decision-making, and multi-tasking skills. Ability to prioritize multiple and competing tasks, work independently and in a team environment.
• Strong SQL, PowerBI, AI tools skills and database knowledge required. Familiarity with data mining concepts.
  

What's in it for you?

• Base Salary Range: $92,400to $159,133 annually

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)