Customer Service Representative

Now hiring Customer Service Representative

Torrance, CA

Pay Rate: $24.00 - $26.00 per hour | DOE

Shift: Monday - Friday

From "Hello" to "Happy Customer". Be the Difference!

You've got the personality. You've got the skills. Now it's time to land the job that actually fits. We're hiring a customer service rep. A solid customer service job where your voice, vibe, and hustle matter.

Here's what we're after:

• 1+ years of experience in air export, freight forwarding, or logistics customer service.
• Knowledge ofair freight export procedures and documentation.
• Familiarity withIncoterms and international shipping regulationspreferred.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple shipments and meet tight deadlines.
• Proficiency inMicrosoft Outlook and Excel
• Experience withlogistics or freight management systems
• Strong computer and data entry skills

Responsibilities:

• Coordinateair export shipmentsfrom booking through final departure.
• Prepare and process all requiredexport documentation, including Air Waybills (AWB), commercial invoices, and packing lists.
• Communicate withcustomers, carriers, and internal teamsregarding shipment status and requirements.
• Book cargo space with airlines and confirm flight schedules.
• Ensure compliance withinternational shipping regulations and export requirements.
• Monitor shipments to ensuretimely departures and delivery schedules.
• Enter and maintain accurate shipment data in company systems.
• Resolve shipping issues and provide solutions to customers in a timely manner.
• Coordinate with warehouse teams to ensure cargo is properly prepared and ready for export.
• Maintain organized records of all shipments and related documentation.

Why you'll love it here:

• Competitive, reliable weekly pay
• Medical, dental & vision coverage
• 401(k) savings option (hello, future!)
• Good people, good vibes, and good growth potential

"The Staffmark team had consistent communication and a friendly demeanor." Staffmark Associate

Ready to talk your way into a steady paycheck? Apply now

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.