Collaboration Engineer - IT Operations

Collaboration Engineer - IT Operations
Dearborn, MI - Hybrid (4 days onsite)
12 + Months

Must-Haves:
Azure platform & MS administration (policies, licensing, config)
API, Power Automate, custom Azure BOTs & MCP technology
SaaS technologies & vendor management
ServiceNow (requests, incidents, problems)
Agile/Scrum/Kanban & JIRA
Hardware/software support & troubleshooting
Project management & ability to manage multiple priorities

Responsibilities:
Serve as L2 support for MS Teams, Miro, Slido & automation tools
Triage & resolve escalated issues with vendor core teams
Develop & launch new technologies (AI/LLM features, APIs, 3rd party MCP)
Build & support Azure application automations & integrations
Manage ticket workflows and report in ServiceNow
Participate in Agile planning, testing & new release cycles

Nice to Have:
Supplier/global team experience, security best practices & threat modeling

Education:
Bachelor's preferred | HS Diploma required

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.