Pharmacy Clinical Specialist - Operations

Boston Medical Center (BMC) is more than a hospital. Its a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston Health Net - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Pharmacy Clinical Specialist-Operations

Department: Inpatient Pharmacy

Schedule: Full Time, Exempt

POSITION SUMMARY:

This is an exciting opportunity for an Operations trained pharmacist to join a team of highly specialized pharmacists at Boston Medical Center (BMC). BMC is a large, urban, academic medical center that cares for an underserved patient population. Our vision is to make Boston the "healthiest urban population in the world by 2030". Our mission, which is foundational to our organization, is to provide "exceptional care without exception". Pharmacy services at Boston Medical Center are indispensable. They are highly integrated into the front-lines of patient care and into the broader leadership structure of the organization. Boston Medical Center has been training pharmacy residents for over 30 years since 1986. We have eight PGY1 residents and six PGY2 programs in Critical Care, Emergency Medicine, Infectious Diseases, Oncology, Internal Medicine, and Ambulatory Care. We also provide support to over 170 student rotations each year. The Pharmacy Clinical Specialist in Operations is responsible for advancing safe, efficient, and evidence-based medication-use systems across the organization. This role actively participates in health-system initiatives related to quality improvement, regulatory readiness, medication safety, and operational optimization. The specialist collaborates closely with pharmacy leadership and interdisciplinary teams through committee involvement and project leadership. This position has rotating shifts and includes weekends and holidays.

ESSENTIAL RESPONSIBILITIES / DUTIES:

Distributive and operational responsibilities

• Ensures all medications are handled in the manner established by the Pharmacy and Therapeutics Committee, applicable accreditation standards, state and federal regulations, and the Massachusetts Board of Pharmacy.
• Reviews and verifies medication orders, reviews patient charts, evaluates applicable laboratory data to identify or prevent drug-related problems or toxicity. For each medication, the pharmacist evaluates the order for appropriateness including but not limited to dose, route and frequency for clinical indication and organ function, screening for drug interactions, therapeutic duplication, allergy history, and recommending use of formulary drugs or alternative cost-effective therapy when possible.
• Works closely with the central pharmacist and technicians to ensure accurate and timely acquisition, distribution and control of all medications, including investigational drugs. Collaborates with the Pharmacy Purchasing team on special medication needs.
• Adheres to all protocols and policies related to controlled substances

Education and training

• Serves as a preceptor for residents and students
• Assists in the orientation and training of new pharmacists, residents, interns and technicians as assigned.
• Provides timely and accurate drug information, training, and education to patients and health care providers
• Collaborates on resident projects

Formulary management

• Participates in formulary management activities (e.g. monograph preparation, medication use evaluations, etc.)
• Enacts drug shortage action plans
• Follows departmental policies and procedures to promote cost-effective medication use

Quality improvement

• Identifies opportunities for improvement in patient care or the medication use process
• Takes an active role in the development and implementation of quality improvement projects

Other duties

• May serve on hospital multidisciplinary committees as assigned
• Maintains own professional and specialized competency through continuing education as set forth by the Department of Pharmacy and the Massachusetts Board of Pharmacy
• Conforms to Boston Medical Center's standards of conduct so that the best possible customer service and patient care experience is provided:
• Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner.
• Takes corrective action to improve performance on problem areas.
• Maintains all designated hospital information confidential at all times.
• Follows established hospital infection control and safety procedures.
• Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals.
• Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:
• Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.
• Hold self and others to the highest ethical standards, and act with honor above all.
• Performs other duties as needed.

JOB REQUIREMENTS

EDUCATION:

• Requires at minimum a Bachelor's Degree in Pharmacy and at least five years of pertinent work experience or a Bachelor's Degree in Pharmacy and Post-Graduate Pharmacy training, with at least three years of pertinent work experience or a Doctorate Degree from an accredited college of pharmacy with Post-Graduate Pharmacy training or tow years of pertinent work experience
• PGY1 with experience or PGY2 preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Work requires a valid license to practice pharmacy in the Commonwealth of Massachusetts. MA pharmacist licensure must be complete and verified by the date of hire.

Board of Pharmacy Specialties certification is preferred

EXPERIENCE:

(As detailed in the educational section above).

KNOWLEDGE AND SKILLS:

• Strong clinical knowledge pertinent to the specific practice area
• Effective project management
• Knowledge and application of biostatistics and improvement science
• Strong interpersonal skills when interacting with patients and colleagues
• Involvement in local, regional, or national professional organizations is encouraged
• Proficient with Microsoft Office including Word, Excel and Outlook, and web browsers
• Excellent attention to detail
• Effective verbal and written communication skills; must be proficient in the English; additional language skills are beneficial

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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