Security Officer - Lobby Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Reception Desk in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will welcome tenants and visitors, support access control and visitor registration, answer phones, and document security-related activity using a computer and/or tablet. Your steady presence and professional service help to reduce incidents while building trust with customers. Join a team that is agile, reliable, innovative, and people-first, delivering through teamwork and integrity.

Position Type: Full Time

Pay Rate: $26.40 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors by following site-specific policies, access control procedures, and visitor management requirements at the front desk.
• Monitor lobby activity and security-related systems such as cameras, alarms, and/or access control panels, and report unusual activity per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate.
• Verify identification, issue and/or track visitor credentials, maintain sign-in logs, and coordinate tenant notifications for guest arrivals and deliveries.
• Complete shift reports and required documentation, communicate noteworthy events to property management and Allied Universal supervision, and support building operations as assigned.

Minimum Requirements:

• At least 1+ years of security experience is required.
• Customer service experience is preferred.
• The ability to lift more than 20 lbs is preferred.
• Being comfortable using a computer or tablet is preferred.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.