Security Officer - On Call Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - On-Call/Fill-In Front Desk in Milwaukee, WI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer at a commercial real estate location, you will welcome tenants and visitors, manage access and badging, respond to requests, and document security-related observations and incidents. You will be a visible, professional presence who helps to discourage unwanted activity while delivering a great guest experience. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first mindset to every interaction.

Position Type: Flex

Pay Rate: $19.50 / Hour

Job Schedule:

Must be able to pick up additional hours when needed

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, tenants, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor the lobby and reception area through direct observation and available systems to help to deter unauthorized access and report irregularities per post orders.
• Control access by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing visitors to designated areas within the commercial real estate location.
• Answer phones, receive and route deliveries, and coordinate with property management and/or building engineering for service requests, alarms, and other security-related concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, completing detailed reports and escalating to management and/or emergency services as required.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.