Security Officer - Hospital Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Hospital Front Desk in Akron, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer in a healthcare location, you will be the welcoming first point of contact while supporting security-related operations. You will greet patients, visitors, and staff, manage access and visitor logs, respond to questions and concerns, and communicate clearly with site teams during incidents. At Allied Universal, you will bring integrity, teamwork, and a people-first approach while staying agile, reliable, and innovative.

Position Type: Full Time

Pay Rate: $20.20 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by carrying out site-specific security-related procedures, access control practices, and when appropriate, emergency response activities.
• Welcome and assist patients, visitors, vendors, and staff; answer questions, provide directions, and support a positive arrival experience.
• Manage visitor entry by verifying identification and/or appointment information, issuing visitor badges, and maintaining visitor logs per location policy.
• Monitor and acknowledge alarms, phones, radios, and front desk communications; route calls and requests to the appropriate department.
• Observe the lobby and reception areas for unusual activity and help to deter unauthorized access through presence and adherence to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner; request additional resources and/or medical support as needed.
• Document security-related activities, incidents, and service requests in written reports and electronic systems according to Allied Universal and location guidelines.
• Support controlled access by coordinating with clinical and administrative staff on restricted areas, after-hours entry, and delivery protocols.
• Assist with handling lost and found items and maintaining front desk materials, keys, and badges in accordance with site policies.
• Participate in required training and follow Allied Universal and location-specific procedures for professionalism, confidentiality, and information handling.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.