Security Officer - Bank Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Bank Front Desk in Greenwood Village, CO, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a financial institution location as a Front Desk Officer, where you will greet visitors, manage access, monitor alarms and cameras, and document activity using computer-based tools. Your steady presence and clear communication help support a welcoming environment while helping to deter security-related incidents. Bring agility, reliability, and integrity to every interaction, and partner with teammates to deliver a people-first experience.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal post orders, site-specific policies, and security-related procedures for a financial institution location.
• Control access to the facility by verifying identification, issuing visitor credentials, maintaining sign-in and sign-out documentation, and directing authorized guests to the appropriate areas.
• Monitor alarms, cameras, and other security-related systems from the front desk, and report irregular activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site management and/or emergency responders when appropriate.
• Answer incoming calls, provide directions and general assistance, and escalate concerns to the appropriate contact while maintaining professional front desk standards.
• Complete detailed written reports and electronic logs of daily activities, incidents, and service requests, and support shift-to-shift communication through accurate documentation.
• Support client-specific loss prevention and compliance requirements by following confidentiality expectations and handling sensitive information in accordance with site policy.
• Participate in required trainings and briefings, follow Allied Universal standards, and cooperate with site audits and/or inspections related to security-related operations.

Minimum Requirements:

• Have 1 or more years of security-related experience.
• CPR and/or First Aid certification is preferred and may be completed post hire.
• Alarm panel experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.