TE I - Child Welfare Workforce Data Expert

The Technical Expert I serves as a trusted advisor and capacity builder, providing specialized expertise in child welfare workforce data and analytics. This role combines advanced data skills with a strong focus on training and technical assistance to strengthen jurisdictions' ability to use data for continuous quality improvement and sustainable systems change.

Fundamental Requirements:

This Technical Expert Role is focused on promoting the knowledge, skills, abilities, and well-being of the child welfare workforce. The TE I must have professional experience in child welfare, including working in or with a public child welfare agency in a role associated with workforce development and support. This position must have an understanding and demonstrated experience of professional development, training, education, and well-being of the child welfare workforce. Experience must include in-depth knowledge of federal regulations, processes, and partnerships that support and/or impact the workforce including IVB, IVE, including university partnerships, CAPTA, and Child and Family Service Reviews (CFSR), CFSP and APSRs.

The TE I must also possess a passionate commitment to using data and analytics to generate innovative, consumer-centric design, decision-making, peer and family engagement, and delivery of effective and efficient technical assistance. The TE I, must demonstrate an understanding of and commitment to the project's model of data-driven technical assistance as a strengths-based and continuous improvement process that supports tailoring services to jurisdictions, ensuring projects are impactful, and adaptive as needed to achieve successful outcomes.

Essential Job Functions:

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  Provide expert consultation and technical assistance to public child welfare agencies on workforce data analysis, visualization, and application to practice.

  
  
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  Support jurisdictions in implementing CQI frameworks and linking data insights to strategies to help improve safety, permanency, and well-being.

  
  
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  Develop and deliver tailored applied learning sessions to build data literacy and capabilities among child welfare professionals.

  
  
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  Design and maintain data visualization tools, dashboards, and reports to facilitate data-driven decision-making.

  
  
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  Collaborate with agency leadership, staff, and stakeholders to identify data needs and integrate findings into workforce development workplans and activities.

  
  
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  Translate complex data concepts into clear, actionable insights for diverse audiences.

  
  
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  Create and customize learning tools and products focused on workforce data interpretation, root-cause analysis, and application to daily workflows.

  
  
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  Facilitate learning opportunities that promote data-informed decision-making and continuous improvement.

  
  
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  Coach jurisdictional teams on understanding child welfare workforce dynamics and integrating associated data into CQI processes and workforce planning efforts across project services.

  
  
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  Provide ongoing TA to jurisdictions to improve data quality, collection processes, and reporting.

  
  
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  Assist in connecting workforce data to broader child welfare outcomes, including safety, permanency, and well-being.

  
  
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  Support jurisdictions in conducting root-cause analyses and developing data-driven strategies for workforce challenges.

  
  
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  Engage with internal teams and external partners to align TA and training with project goals.

  
  
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  Communicate findings effectively through presentations, reports, and interactive tools.

  
  
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  Foster strong relationships with jurisdictions to ensure responsive and impactful support.

  
  

MINIMUM JOB QUALIFICATIONS

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  Bachelor's degree in a relevant field (required); Master's degree preferred.

  
  
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  At least 10 years of experience in or with public child welfare, workforce development, data analytics, managing and participating on projects and deliverables.

  
  
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  Demonstrated knowledge of CQI frameworks and data visualization tools (e.g., Tableau, Power BI) as used in child welfare and workforce development.

  
  
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  Experience with Federal child welfare processes and data reporting (CFSR, CFSP, CCWIS, AFCARS, NCANDS).

  
  
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  Excellent communication and interpersonal skills to engage diverse audiences.

  
  

Security Clearance:

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  Ability to obtain and maintain a Public Trust Clearance (Federal Government background check)

  
  

Travel:

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  Ability to travel 10-20 percent, on average, based on the project needs

  
  

Software proficiency:

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  Expert knowledge in Microsoft Office (e.g., Excel, Outlook, PowerPoint)

  
  

Location

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  Remote with the consideration that if a candidate lives within a 50-mile radius of our North Bethesda or San Mateo offices, employment will be considered hybrid.

  
  

Physical Requirements:

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  Ability to sit for prolonged periods at a desk or computer workstation.

  
  
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  Regularly uses a computer, keyboard, and mouse.

  
  
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  Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.

  
  
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  Ability to hear and understand spoken information in person and over the phone.

  
  
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  Minimal lifting and carrying may be required, typically light office supplies or documents.

  
  
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  Ability to move within the office environment to access equipment, files, and interact with colleagues.

  
  
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  Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

  
  

PREFERRED JOB QUALIFICATIONS:

Education: Master's degree or higher

Language: Fluency in a language other than English

Experience: Consulting experience

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

APPLICATION INFORMATION:

If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.