Patient Service Coordinator-P2D Clinic

Description

Maine Medical Center

Clerical/Administrative Support
Req #: 63157

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Coordinator - P2D, Maine Medical Center

Department: P2D - Maine Medical Center
Location: Bramhall Street, Portland, ME
Schedule: Fulltime, 5 eighthour shifts (Monday-Friday)
Remote Flexibility: Yes (hybrid options available)

Position Summary

Maine Medical Center is seeking a Patient Service Coordinator to join our P2D team. In this vital role, you will support both patients and providers by managing complex scheduling needs and ensuring efficient office and administrative workflows. This role is essential to delivering a seamless and positive patient experience within our practice.

Key Responsibilities

• Coordinate and manage complex patient scheduling for the practice.
• Provide administrative and office support to providers and clinical staff.
• Serve as a primary point of contact for patients, offering exceptional customer service.
• Maintain accuracy of patient information and documentation in all relevant systems.
• Support daily operational needs of the practice to ensure smooth and timely care delivery.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of administrative patient service experience.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org