Vendor Solutions Representative - CCA

The Vendor Solutions Representative for our CCA (Caribbean Central America) Organization serves as the primary point of contact for assigned customers, responsible for managing and expanding relationships to increase TD SYNNEX's market share as the preferred solutions distributor.

This position involves delivering tailored hardware, software, and service solutions, leveraging subject matter expertise (SME) to provide technical guidance, product education, and strategic advice.

The individual will negotiate terms, manage sales pipelines, forecast opportunities, and participate in account planning to drive business growth.

Operating with minimal supervision, the role also includes mentoring team members, promoting educational programs, and ensuring customer satisfaction through proactive engagement and resolution of pre-sales issues.

"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

Candidates from Guatemala, EL Salvador, Honduras & Nicaragua are encouraged to apply.

• As a primary point of contact responsible for the management and growth of relationships, routinely marketing to and engaging with assigned customers to drive increased market share to TD SYNNEX as the solutions distributor of choice.

• As required, creates and delivers solutions to the customer using judgment and discretion to select the appropriate tool sets and technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, services and configuration design.

• Uses SME knowledge to identify and analyze applicable programs, promotions and add-ons as an advisor to build customer relationships and effectively market the broad range of TD SYNNEX's product portfolio including product education and technical guidance for product alternatives, cross-reference assistance, and support to the customer regarding solutions hardware, software, services, services renewals, warranty uplifts, consolidations and additional TD SYNNEX solutions.

• Routinely negotiates terms and manages the pipeline activity to completion, all agreed-upon customer program requirements including resolution of all pertinent pre-sales issues.

• Assesses the status of various business opportunities on each account, and builds weekly forecasts as well and creating and manages opportunity pipeline

• Actively participates in the sales team customer account planning and review process and experience regarding opportunities and potential solutions.

• Markets and promotes appropriate TD SYNNEX-provided educational opportunities.

• Completes day-to-day activities and makes many decisions with minimal or no supervision.

• Mentors and provides SME-level support to individuals or project teams.

• Performs other additional duties as assigned.

• Associate Degree in business, marketing, computer science or related field or an equivalent combination of formal education, training and directly related progressive job experience.

• 3+ years of progressive experience that includes selling, marketing and promoting solutions to customers in a technical or product support role within a computer product, system solutions- related distribution business or similar environment.

• Proficient in English (level B1 or higher) required.

• Demonstrated ability to act independently or with minimal supervision.

• Demonstrates an SME level of knowledge of products, pricing, customer service, sales and marketing strategy.

• Demonstrates an SME level of proficiency in negotiation skills, customer service skills, attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on process requirements.

• Demonstrates a consistent expert-level application of verbal, written, sales, marketing, presentation and interpersonal communications skills.

• Consistently demonstrates the ability to mentor and provide training as an SME.

• Product & Vendor certifications as required.

• Professional environment (Remote).

• Occasional non-standard work hours or overtime as business requires.

• Represents the company to the customer and the customer to the company in all sales-oriented activities.

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for!

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company