Communication Services Operator, FT - Mercy Rogers

Overview
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Qualifications
Education: High school diploma or equivalent.

Experience: Telephone or customer service experience beneficial.

Other:

o Basic computer and keyboarding skills
o Must be able to navigate multiple computer software systems simultaneously
o Ability to communicate clearly in English both orally and written
o Knowledge of Microsoft Office

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.