Medical Office Assistant

Shifts Available: Days

Employment Type: Full Time

Hours: 7:30am to 6:00pm Monday - Thursday; 7:30a - 3:00p Friday

Location: Providence Medical Center - Kansas City, KS

The Medical Office Assistant (MOA) of the Outpatient Rehabilitation Department is responsible for outpatient throughput. A Medical Office Assistant supports our daily administrative operations by helping patients, providers, and staff stay organized and informed. The Medical Office Assistant will handle front-desk responsibilities, manage patient records, and ensure smooth communication throughout the office.

Here are some of the benefits of working at Prime Healthcare:

Health, dental, and vision insurance options

• Paid vacation, sick time and holidays

• Bereavement leave, FMLA and other leave options

• Employer 401K options

• Tuition reimbursement options

• Life, disability, and other insurance options

• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Essential Duties and Responsibilities (includes, but not limited to):

• Support daily operations for Physical, Occupational, and Speech Therapy services.
• Perform patient intake, including demographics, registration, insurance eligibility/authorization, scheduling, financial counseling, and medical record management.
• Maintain equipment logs, cleaning schedules, and assist in sustaining a safe environment of care.
• Schedule, confirm, and manage appointments while coordinating provider calendars for efficient patient flow.
• Handle phones, messages, patient greetings, appointment inquiries, referrals, medication requests, checkin/out, insurance verification, paperwork collection, copays, and general office questions.
• Maintain accurate medical records through chart prep, scanning, updating information, and ensuring privacy compliance.
• Communicate effectively with patients across all age groups using ageappropriate techniques.
• Maintain proficiency in medical terminology and physical medicine CPT codes.

Education and Training

Before we go any further, we do have some deal-breakers. You must have:

• High School Diploma or GED required upon hire
• Basic Life Support (BLS) required upon hire and maintain current
• Knowledge of medical terminology
• Customer Service experience

Additional Qualifications That Are a Plus:

• Previous hospital experience in a physical medicine office

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