Manager of Pre Sales - DX

The Presales Manager- Digital Experience will lead a team of technical presales professionals focused on delivering innovative Digital Experience solutions. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth.

This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities.

What you will do:

• Lead and manage a team of presales engineers supporting Digital Experience opportunities.

• Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.

• Set clear individual and team expectations, drive accountability, and celebrate successes.

• Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.

• Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.

• Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.

• Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.

• Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.

• Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.

• Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.

• Help implement presales best practices and standard operating procedures.

• Contribute to GTM initiatives, including solution packaging, messaging, and enablement.

• Identify gaps in tools, processes, or training and proactively recommend solutions.

• Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.

• Support the upskilling of team members to ensure technical capabilities align with evolving market demands.

What we expect of you:

• Bachelor's degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.

• 1+ year of experience in a team lead, technical mentorship, or informal management role.

• Strong understanding of presales processes, solution development, and customer engagement strategies.

• Demonstrated ability to coach and mentor technical professionals.

• Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.

• Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.

• Prior experience in a formal people management role is a plus.

• Background in digital experience, cloud, data, AI, or software engineering is highly desirable.

• Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.

• Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity.