Category/Area of Expertise: Retail Operations
Job Requisition: 476751
Address: USA-NY-West Hurley-295 State Route 375
Store Code: Store 08444 Management (2749793)
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Primary Purpose :
Provide administrative support to a retail location , including processing weekly payroll, maintaining personnel , training , and attendance records and supporting all staffing efforts .
Roles and Responsibilities :
- Manage all administrative functions related to payroll (time and attendance, processing payroll, matching payroll to MPA plan, etc.).
- Manage all required paperwork associated with Workers Compensation and Disability claims File Accident Investigations and supporting documentation in OSHA binder.
- Act as the in-store expert for the SuccessFactors HR and Learning systems and the payroll system, helping associates with self-service functions and leveraging the systems for all administrative functions.
- Direct associates with questions/concerns to the appropriate contact - self-service ticketing, their department manager, Assistant Store Manager, Store Manager.
- Track associate attendance, including logging absences, identifying protected time, and review regularly with store leadership.
- Perform initial screening with job applicants, schedule final interviews with appropriate manager.
- Provide training reports to Department Managers and Store Leadership.
- Ensure Criminal Background Check paperwork is completed for all required roles.
- Conduct all new hire orientations.
- Set up new associates in payroll and HR systems.
- Set up associates who require mainframe access.
- Support associate participation with Associate Experience Survey.
- Support store level benefits enrollment.
- Maintain accurate personnel and training files.
- Order associate uniforms, name tags and associate recognition material.
- Maintain all HR bulletin boards with current information, including compliance boards, legally mandated posters and materials.
- Positively influence the Associate Experience and is a true brand ambassador.
- Maintain confidentiality and security of associate and store information.
- Complete Sunday payroll functions.
Qualifications:
- Strong organizational and time management skills.
- Excellent verbal and written communication as well as interpersonal skills.
- Ability to handle sensitive information with confidentiality.
- Ability to master both the SuccessFactors HR and learning systems and the payroll system.
- Strong attention to detail and follow-through skills.
- Ability to think critically and logically.
- High level understanding of standard practice and ethical behavior in record keeping.
- Familiarity with Office applications including but not limited to Word and Excel.
Physical Requirements:
- Ability to use computer and other communication systems required for performing functions.
- Ability to move freely about a retail store, with occasional bending and lifting as a contributor to various operational functions.
9/30/2025
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
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