Practice Manager, Primary Care

Brigham & Women's Physicians Organization
United States, Massachusetts, Scituate
56 New Driftway (Show on map)
Jan 17, 2026
Summary Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Does this position require Patient Care? No Essential Functions -Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules. -Evaluates daily staffing needs and coordinates replacement of staff. -Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate. -Assists in the career development of practice employees through ongoing coaching, counseling, and training. -Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff. -Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes. -Collaborates with practice leaders on the preparation of the practice's annual budgets. -Oversees the department's payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures. Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Experience Supervisory experience 5-7 years required Experience working in a healthcare environment 5-7 years required Knowledge, Skills and Abilities Strong understanding of Microsoft Office, including Excel. Strong communication and organizational skills. Strong and proven leadership skills. Ability to work with staff of all levels. Excellent time management skills. Strong analytical and math skills. Knowledge of Accounting Principles, physician billing, and revenue cycle management. Ability to adapt to multiple and rapidly changing priorities and deadlines. When hiring, we take a people-first approach! To thrive in our practice settings, the ideal candidate is a driven leader who is looking for longevity in their career and values being part of a highly collaborative team built upon respect, teamwork, and providing high-quality care to our patients. We are seeking an adaptable, receptive, and a dynamic "people leader" with proven operations experience. Success in this role requires strong interpersonal skills, the ability to motivate individuals with varied strengths, and a commitment to aligning team efforts with strategic goals. Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.