Patient Service Representative-Nephrology

Description

Req # 64234

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR)

MaineHealth - Nephrology
Location: 1600 Congress Street, Suite B, Portland, ME 04102
Schedule: Full-time, consistent schedule
Hours: Monday-Friday, 8:30 a.m. - 5:00 p.m.
Remote Work: No - onsite position

Position Summary

The Patient Service Representative (PSR) plays a key role in supporting the daily operations of the Nephrology practice by providing excellent customer service and administrative support. This position is responsible for greeting patients, answering telephones, scheduling appointments, and performing a variety of general office duties to support patient care and clinic workflow.

Essential Duties and Responsibilities

• Greet and assist patients in a courteous, professional manner
• Answer and appropriately route incoming telephone calls
• Schedule patient appointments and manage clinic calendars
• Perform general administrative and clerical duties as assigned
• Support clinic operations to ensure a positive patient experience

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in@mainehealth.org. If you suspect fraudulent activity, please report it immediately tomhcareers@mainehealth.org.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org