Dispatcher/Alarm Monitor

POSITION SUMMARY

Monitor Federal Protection Services and contractguardradio traffic, receive emergency and non-emergency phone calls, andmonitorsecurity alarm systems in Federal Buildings for all US states and territories. Coordinate theappropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.

PAY TRANSPARENCY/COMPENSATION

HOURLY RATE:$30.84/hr. + $4.93/hr. H&W

RESPONSIBILITIES

• Monitor Federal Protection Services and radio traffic while coordinating theappropriate responsesto emergency and non-emergency situations performing duties such as:

• Communicating audio messages via radio and telephone.

• Coordinating law enforcement and public safety personnel activities.

• Transferring public safety information.

• Answering questions and updating client records.

• Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.

• Log all calls in database including required details of each call.

• Keepadditionaldetailed logs tomaintain accuraterecords of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers.

• Operate multi-channel radio and telephone dispatch equipment.

• Access Federal, State, and local databases andmaintaincompliance regulations and procedures.

• Assistwith quality review of events created by fellow dispatchers.

• Monitor alarms received and keep records based on unique accounts.

• Proficiently perform administrative tasks on desktop computer and notify management of any technological issues.

• Monitor in-house closed-circuit television (CCTV) cameras.

• Perform dispatching duties for other locationsin the event ofa failure.

• Assistin the training of dispatcher trainees.

• Routinely test alarms, communication systems, and other devices.

QUALIFICATIONS

• US Citizenship Required.

• Candidates will need to undergo a background check.

• Valid driver's license and reliable transportationrequired.

• High School diploma or GED.

• Ability to work under stress and to respond to emergency communications.

• Excellent communication and phone skills.

• Ability to handle filing and other administrative duties.

• Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates; to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.

• Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.

• Successful completion of Critical testing isrequiredprior to hire (provided by company)

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and aflexible benefitspackage that reflects its commitment to creating a diverse and supportive workplace.