Senior Software Engineer - ServiceNow

We are seeking a talented Senior ServiceNow Software Engineer to design, develop, and maintain applications and workflows on the ServiceNow platform in support of the FAA BNATCS contract. This role is responsible for building scalable solutions that deliver data integrations, dashboard visualizations and consolidate program deliverables. The ServiceNow Engineer will collaborate with IT, business stakeholders, and process owners to deliver secure, efficient, and innovative solutions aligned with organizational goals.

Key Responsibilities

Application Development

Design, configure, and customize ServiceNow applications, modules, and workflows.
• Develop custom scripts, UI policies, business rules, and integrations using JavaScript and ServiceNow APIs.
• Implement automation and orchestration solutions to streamline IT and business processes.

Platform Administration

• Manage ServiceNow instances, including upgrades, patches, and performance tuning.
• Ensure platform stability, security, and compliance with organizational standards.
• Maintain documentation of configurations, customizations, and processes.

Integration & Data Management

• Build and maintain integrations between ServiceNow and external systems (REST, SOAP, JDBC, etc.).
• Ensure data integrity, accuracy, and compliance across applications.
• Support reporting and dashboard development for business intelligence.

Collaboration & Support

• Partner with ITSM, ITOM, HR, and other business units to gather requirements and deliver solutions.
• Provide technical support and troubleshooting for ServiceNow-related issues.
• Train and mentor junior developers and administrators on ServiceNow best practices.

Continuous Improvement

• Stay current with ServiceNow releases, new features, and industry best practices.
• Recommend enhancements to improve efficiency, user experience, and platform adoption.
• Contribute to governance and standards for ServiceNow development and administration.

** This position is contingent upon award of the associated contract. **

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field with 8 years of experience, Master's degree with 6 years of experience, or a PhD with experience developing and administering ServiceNow applications.
• Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting.
• Experience with ServiceNow developer modules.
• Knowledge of ServiceNow integration methods (REST, SOAP, APIs).
• Familiarity with ITIL processes and frameworks.
• US Citizenship with the ability to obtain/maintain a Public Trust as required by the contract.
• While this is a remote capable role, candidates for this role must live in the immediate local area (DC/MD/NoVA).

Preferred Qualifications

• Strong problem-solving and analytical abilities.
• ServiceNow Certified System Administrator or Developer certification strongly preferred.
• Strong preference for candidates with at least 6 years of working experience related to ServiceNow
• Excellent communication and collaboration skills.
• Ability to translate business requirements into technical solutions.
• Experience working in agile development environments.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.