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Cognitive Computing Analyst- Health Analytics

Carilion Clinic
United States, Virginia, Roanoke
1212 3rd St (Show on map)
Nov 04, 2025

Job Title: Cognitive Computing Analyst- Health Analytics

Description Employment Status:Full time Shift:Day (United States of America) Facility:1906 Belleview Ave SE - Roanoke CP07 Carilion Medical Center.
Requisition Number:R154430 Cognitive Computing Analyst- Health Analytics (Open)
How You'll Help Transform Healthcare:Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors.

Remote position.Health Analytics data Science team. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

  • EPIC Cognitive Computing Badge is a plus, or available to obtain within the first year. Data Courier experience a plus. Experience in Service Now a plus.
  • Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed)
  • Manages assigned projects and meets deadlines.
  • Conducts highly complex work unsupervised and with extensive latitude for independent judgement.
  • Adheres to departmental policies and procedures.
  • Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed)
  • Coordinates, plans, and conducts analysis of client business needs.
  • Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
  • Serve as a liaison between Epic modules.
  • Serve as a professional and technical mentor to teammates.
  • Recognized as a subject matter expert and advanced individual contributor.
  • Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment.
  • Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.

What We Require:

Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required.
Experience: Minimum of eight years of related experience.
Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required.
Other Minimum Qualifications: Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be able to serve as mentor to teammates to foster skills development among team. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage * Occasional travel required.

Recruiter:

Chris Fitzgerald

Recruiter Email:

cdfitzgerald@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies


Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training


Please see job description

PI279373159


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