Administrative Assistant I

Modern Languages & Literatures:

The Department of Modern Languages and Literatures (MLL), located in the College of Arts and Humanities (CAH) at the University of Central Florida (UCF) is a student-centered department with a collegial and friendly faculty and staff. The Department offers B.A. and M.A. degrees, as well as undergraduate and graduate certificates, and is known for excellence in research, teaching and service to students and the community. For more information about the Department of Modern Languages and Literatures, please visit our website at https://cah.ucf.edu/languages/.

The Opportunity:

Located in the main office of the Department of Modern Languages and Literatures as one of the first points of contact, the Administrative Assistant I will assist all faculty, staff, students, and visitors to the department, either in person, via telephone or email, by answering questions, and providing general direction and assistance as needed. Duties will also include, but are not limited to, property custodian, providing support for undergraduate academic advising, serve on college committees, serve as marketing liaison, operating audio/visual and media equipment, processing mail, key distribution, and other duties as assigned.

Responsibilities:

• Greet all persons upon entrance to the departmental suite and provides assistance as needed. Answer the telephone. Make necessary referrals.

• Make necessary room reservations for faculty or staff for meeting usage.

• Inventory and maintain departmental supplies and submit orders as needed.

• Has general knowledge of all MLL undergraduate programs in order to answer general questions and provide advising support. Participate in New Student Orientations as needed.

• Copy exams/quizzes/course materials for faculty and Graduate Teaching Assistants. Maintain confidentiality of exams/quizzes. Proctor exams for faculty if needed.

• Monitor and respond to emails sent to departmental accounts.

• Review and submit completed registration forms and maintain departmental files for all such forms.

• Serve on college committees as needed. Act as liaison with CAH communications and marketing.

• Maintain internal inventory of all computer equipment in the department. Serve as property custodian. Complete yearly reports as required for all inventory.

• Assist faculty and staff with media equipment usage. Monitor use of department copier. Assist in disseminating information via departmental distribution list.

• Update and maintain departmental spreadsheets of contact information and office hours for faculty, GTAs, adjuncts and staff on shared drive. Create mailboxes for new faculty and GTAs. Issue keys to new staff/faculty and track the return of outgoing faculty/staff keys.

• Process incoming and outgoing mail including FedEx, USPS, etc.

• Assist department chair and staff with office operations as needed. Assist work-study students.

• Take minutes and attendance at departmental meetings.

• Interpret applicable UCF rules, policies and procedures governing office operations.

• Other duties as assigned.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Bachelor's degree.

• Three years of experience working in an educational environment, which includes customer service, working with faculty, and students.

• Experience with Microsoft Office Suite (Word, Excel, Outlook, etc.).

• Preferred candidates will have strong English communication skills and the ability to speak multiple languages, enabling effective collaboration with both customers and team members.

The most successful candidates may possess the following qualities:

• Excellent written and oral communication skills.

• Excellent organizational skills, detail-oriented, and takes initiative within the parameters of assigned duties.

Additional Application Materials Required:

In addition to the application, applicants should submit a cover letter, resume and the names and phone numbers of two past or present supervisors to be references.

Note: When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.