Administrative Support Associate

The mission of the Department of Military studies is to implement Army reserve Officer training Corps ( ARMYROTC) at Fayetteville State University. Army ROTC recruits, trains, and commissions professional officers ready to assume responsibilities of a Second Lieutenant in the United States Army ( USARMY). Army ROTC supports the missions of University College and Fayetteville State University by developing United States Citizens into global leaders who will shape United States and international affairs.

This position is characterized by the performance of a variety of administrative, secretarial, and office support duties. It requires knowledge of the office or work unit policies and procedures to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing, and maintaining files, posting information, greeting/referring/assisting students/visitors/clients/faculty/staff/others, mail distribution, and photocopying. The completion of work often involves a public contact role to obtain, clarify, or provide information regarding activities of the work unit or program. The position serves as the primary staff assistant to the department.

Duties and Responsibilities:
* Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings, and events. * Composes written communication with guidance using standard formats.
* Composes correspondence involving program or operational procedures independently from general instructions or brief summaries.
* Selects, understands, and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results. * Plans and facilitates the support activities of an office or work unit, coordinates with others to complete tasks. May serve as an office coordinator for a work unit.
* Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor.
* Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.
* Records, compiles, and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.
* Monitors and reconciles departmental or program budget and tracks travel and office expenditures.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."

Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.